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User review of Yesware

The Best Software For Tracking Emails

- by David

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love how easily I can track my emails. All I have to do is tick a box and all of my emails are monitored. Notifications are delivered via that handy pop up whenever someone opens my email. And it works well with Gmail, which is a big deal. I can create templates and see which ones are getting opened more thanks to the software's reporting tool. The blog also provides useful content especially for beginners.

What aspects are problematic or could work better?

It doesn't sync with other popular CRMs, just Salesforce. Also, there is a need for the mail merge function to be accessible for premium accounts.

What specific problems in your company were solved by this product?

Aside from tracking my emails, I can analyze which templates are effective and which templates does not work.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Staffing and Recruiting

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.