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User review of YetiForce CRM

unbeatable

- by Piotr Sławiński

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It easy to migrate from oder systems to Yetiforce. Good customer support

All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to manage and it’s very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

What aspects are problematic or could work better?

I don't like to pay :) It is Open Source, so you can lower all the cost. Also, good customer support and contact.

What features/services would you like to see in future versions of this product?

JPK file

What specific problems in your company were solved by this product?

This system is a heart of my company.

Are you a current user of this product?

Yes

Vendor Reply

Here’s how the company that owns YetiForce CRM replied to this user review:

Thank you for your amazing review! We're glad that you consider our license as beneficial. It was our priority to design a license which doesn't create any unnecessary limitations for companies.


USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Human Resources

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

sugar crm

Why did you decide to change it?

Yeti is better

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What is your total annual cost for using this product?

500Euro

Did you get any discount for this product? How much?

40

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
5
amazing
Customer Management
5
amazing
Task Management
5
amazing
Contract Management
5
amazing
Pricing Management
5
amazing
Order Management
5
amazing

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing

Customer Service

Issue Tracking
5
amazing

General Features

Collaboration Features
5
amazing
Dashboard
5
amazing
Overall Performance
5
amazing
Access & Role Management
5
amazing
Customization
5
amazing
File Management
5
amazing
Security
5
amazing