An important app for my website

What are the best aspects of this product?

My business is targeted at a specific segment of the population. It is important for me to get positive reviews for my products. Reviews help me build trust with my customers and tell them that I am putting in a lot of work to make my product and customer service better. Yotpo is the first app I selected for my e-commerce website. It offers great value for money.

What aspects are problematic or could work better?

There are a couple of issues that could be improved. Yotpo can offer a way to dynamically add product reviews into automated emails about abandoned carts. That would help us a lot. Another thing I would like to see is easy transitioning of reviews when changing systems.

What specific problems in your company were solved by this product?

I sell science and math jewelry. Reviews help to convince customers about the top quality of my products and to make them realize they are seen as cool trinkets by those in the STEM community. Plus, the seller ratings appear in Google search ads which has boosted my conversion rate.

Are you a current user of this product?

Yes