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User review of Yotpo

Excellent review software for e-commerce websites

- by Sarah

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is easy to set up Yotpo with Woocommerce. The pricing packages are affordable and you get a range of useful features. It is a great system to get authentic and real reviews for e-commerce websites.

What aspects are problematic or could work better?

The software does not offer an API which limits its effectiveness. If you don’t like how the embedded features work, you have to do some hacking to modify them or simply let them be.

What specific problems in your company were solved by this product?

You can use Yotpo to get customer reviews for your products. It main strength lies in vetted reviews which can be used to build customer trust. The software offers a range of useful features such as an excellent review widget comparable to Amazon, on-site star ratings which are compatible with Adwords, and effective mail-after review requests. You can pay for the Yotpo pricing package with the cross sales you get from the emails sent by the software requesting reviews.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.