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User review of Yotpo

Great app to get reviews and ratings

- by Gerald

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Yotpo is a great review and rating solution for me because it is fully compatible with my e-commerce system which is PrestaShop. It offers an excellent email system that helps my staff keep in contact with my customers. Plus, return customers always look to make new purchases. Another big highlight is Yotpo is a transparent app which cannot be manipulated by customers or managers. This makes the software very credible.

What aspects are problematic or could work better?

The vendor can add more technical documentation to make the product more understandable for users. The app has added great customer value to my business, so I cannot criticize it at all.

What specific problems in your company were solved by this product?

My shop needs more credibility for my products and customer support. I am currently facing problems in installing Yotpo to boost my website’s visibility in search engines. The technical support team has given me valuable advice on how to correct the error and alter the installation properly.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.