What are the best aspects of this product?
Yotpo is great because it gives a high conversion rate which is about 10% after purchase emails. This helps us get a lot of reviews. Yotpo is used by reliable e-commerce businesses to get authentic reviews to differentiate themselves from other websites that use made up reviews or only positive reviews. I hope more e-commerce websites start using authentic reviews.
What aspects are problematic or could work better?
The main drawback is I cannot make social reviews as the first visible reviews. Yotpo can implement improvements such as using a Review Grade. Users could prove they really used the service or product by uploading pics of the product. Yotpo can also publish all reviews to boost the trust placed on it.
What specific problems in your company were solved by this product?
Yotpo helps us get plenty of authentic reviews.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Mental Health Care
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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