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User review of Yotpo

I’m a very satisfied user.

- by Tony

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

So many things to like with this tool. Their MP is fantastic. When there's an increase in orders, there will be an increase of views. Automation is superb. The review tabs is one robust functionality. A majoity of desktop customers can communicate several times per session.

What aspects are problematic or could work better?

It seems customers aren't capable of doing uploads through the onsite review widget. But I believe this can be done some time in the future. There have been instances where YotPo won't work as intended. I hope this can also be fixed. It's also a bit pricey since I settled for the highest package available.

What specific problems in your company were solved by this product?

Customer images and reviews matter to us a lot. YotPo allowed us to gather both customer images and reviews in an automated fashion. With this feature, we're able to improve our customer's confidence on the things they purchased. Really great stuff!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Not available

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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