What are the best aspects of this product?
So many things to like with this tool. Their MP is fantastic. When there's an increase in orders, there will be an increase of views. Automation is superb. The review tabs is one robust functionality. A majoity of desktop customers can communicate several times per session.
What aspects are problematic or could work better?
It seems customers aren't capable of doing uploads through the onsite review widget. But I believe this can be done some time in the future. There have been instances where YotPo won't work as intended. I hope this can also be fixed. It's also a bit pricey since I settled for the highest package available.
What specific problems in your company were solved by this product?
Customer images and reviews matter to us a lot. YotPo allowed us to gather both customer images and reviews in an automated fashion. With this feature, we're able to improve our customer's confidence on the things they purchased. Really great stuff!
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?