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User review of Yotpo

I’m having a hard time coming up with anything negative from YotPo.

- by James

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Account success managers and support from YotPo are top notch. We now currently own three account managers. All of them have been good to us so far. Widgets and integration capabilities are awesome. Unfortunately, not all users can see other things that make this tool so great (marketing, statistics, analytics, etc.).

What aspects are problematic or could work better?

Some of the stuff they have are so technical, it's difficult for me to comprehend. For instance, getting the product catalogue and product image upated or migrating a review to another page can be tough. Fortunately, YotPo is there to be of assistance. Plus there are other people in our workplace who know their around the process.

What specific problems in your company were solved by this product?

More benefits could be made, to be honest. But looking at everthing in general, this tool's marketing and user reviews can significantly influence customers. In addition, it has the ability to drive revenue. Mail done after purchase review have been very beneficial.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Building Materials

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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