What are the best aspects of this product?
Yotpo helps us get customer reviews for our products every day. They are detailed and helpful for our customers. It was easy to integrate Yotpo into my ecommerce website.
What aspects are problematic or could work better?
There is a big drawback I would like to point out. Yotpo does not work with Rich Snippets in Big Commerce. I have been using the service for more than a year but they still haven’t added this feature. Rich Snippets is an important feature for Google and not using it is affecting my business. Because of this issue, I have thought many times about going back to use the built-in review system in Big Commerce.
What specific problems in your company were solved by this product?
Yotpo does a better job in helping me get reviews compared to the built-in review system.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year