What are the best aspects of this product?
The free version is excellent which is rare while the paid version is top notch. The app is easily configurable and it sends automated emails after you purchase something. Overall, it is a good solution and customers can give their review from within their email client. Another highlight is the Q/A feature. Other strengths are coupon delivery after reviewing and recommended products. To sum up, Yotpo offers plenty of useful features for our websites.
What aspects are problematic or could work better?
There are no disadvantages to point out. It is an excellent app and customers love reading the reviews on our website.
What specific problems in your company were solved by this product?
We use Yotpo to collect reviews which help sales and build trust with customers. The Q/A feature is very useful and offers interactions with previous customers – this really works for us.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Health and Wellness
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year