What are the best aspects of this product?
We're operating as a small business selling waterproof phone cases. So, it's important for us to have reviews. We've been making use of Yotpo for more than a year and we never regret it. Its sent review request email has made things simple for our customers to do their reviews.
What aspects are problematic or could work better?
We have nothing to hate with tool. The organization has been a tremendous help for us. Anything being offered to us by Yotpo is a blessing. We can honestly say that this software has changed the way we see customers and how customers see our products.
What specific problems in your company were solved by this product?
With Yotpo, we're seeing a review rate of 7%. This is far better than the 1% seen in Amazon. Lihi, our own account manager, couldn't be any happier in responding to whatever requests we may have within a couple or so ours. Legit organization. we're proud to have found them.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?