What are the best aspects of this product?
The app’s flexibility to integrate into different platforms is what got me in this program. I can schedule different meetings for my agents and clients in different platforms like Google or iCloud calendar. I can also assign my agents either randomly or manually.
What aspects are problematic or could work better?
As a web-based company, we also deliver to foreign customers and I find it burdensome that we have to switch profiles just to cater to them, I hope that sooner or later the app can provide a multilingual option to streamline our operations and avoid the need to switch accounts.
What specific problems in your company were solved by this product?
It helped us in setting our schedules with our customers, as the app automatically aligns their schedule to their calendar whether it is in Google or iCloud, it greatly reduced those last-minute cancellations.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
Computer Software
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