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User review of ZAP Business Intelligence

A highly trusted tool in our business

- by Matt

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

ZAP is very easy to use. While you would need some database knowledge to fully leverage the system, the drag and drop interface is slick and I get to provides answers to the business significantly faster than before. The services team is top notch, and working with them is always enlightening.

What aspects are problematic or could work better?

The depth of the software is immense. There are some aspects of the software that is really tough to figure out on your own. Learning the software can be a challenge though the learning curve can be quick.

What specific problems in your company were solved by this product?

It lets me quickly modify our data warehouse to incorporate new elements, and help the decision makers in my business make wiser choices. My executive team trusts it completely now. So we no longer rely on Excel reports as the data warehouse through ZAP is solid, clear, and a trusted resource.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Insurance

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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