MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

ZAP Business Intelligence Review

ZAP Business Intelligence
Our score: 7.2 User satisfaction: 98%

What is ZAP Business Intelligence?

ZAP Business Intelligence is a single intelligence platform that offers integrated data modeling experience and supports all self-service, enterprise, and embedded business intelligence requirements. The system offers businesses with a singular, centralized view of their business in terms of data intelligence.

With ZAP, businesses have a user-friendly and feature rich interface that allows them to integrate various data sources and supports complicated analytical scenarios. ZAP’s data modeling functionality makes it easy for businesses to build data models that are manageable and easily duplicated. Whether by self service or under corporate control, ZAP delivers an enterprise grade business intelligence and visualization platform that provides businesses with analytical outcomes and reporting.

Overview of ZAP Business Intelligence Benefits

ZAP Business Intelligence presents a plethora of features and functionality that simplifies data modeling, reporting, and analytics to mention a few. The system supports a wide range of data sources, including Excel files, on-premises and cloud-based apps (Microsoft Dynamics, Salesforce), and common database servers (Oracle and SQL).

ZAP is designed to be very friendly, even for non-technical users. They don’t have to deal or create codes or even call on developers to create analytics. The unique user interface comes loaded with useful tools and is designed to be fully functional and versatile at its core. Essential features include reports, ad-hoc analysis, scorecards, dashboards, and Key Performance Indicators (KPIs). Advanced functionalities such as automated management reporting, what-if analysis, alerts, and report scheduling helps enhance the overall operational effectiveness while improving the bottom-line profitability.

With a user-friendly interface, ZAP is meant to simplify the user’s business intelligence journey. Whether for self-service or complicated BI requirements, ZAP instantly profiles data according to types, key elements, and relationships. The system also offers users on how their data should be presented (union, aggregated, etc.).

The system also helps businesses spot issues with its automated discovery and learning capability. Relevant parties are instantly notified of performance changes, with alerts containing detailed reports on the cause of performance changes.

Overview of ZAP Business Intelligence Features

  • Ad Hoc Analysis
  • Predictive Analytics
  • Profit Analysis
  • Trend Indicators
  • Ad Hoc Reporting
  • Automatic Scheduled Reporting
  • Customizable Dashboard
  • Customizable Features
  • Dashboard
  • Financial Forecast/Budget
  • Performance Measurements

ZAP Business Intelligence Position In Our Categories

Since businesses have their own business needs, it is rational that they steer clear of picking a one-size-fits-all, ideal software product. However, it is hard to try to pinpoint such application even among well-known software products. The practical step to undertake should be to shortlist the various significant factors which call for a inspection like important features, costing, technical skill competence of staff members, company size, etc. After which, you must do your research fully. Have a look at some ZAP Business Intelligence review articles and check out the other software solutions in your list in detail. Such well-rounded product research ascertains you avoid mismatched software solutions and buy the system which delivers all the features you require business requires for success.

Position of ZAP Business Intelligence in our main categories:

TOP 500

ZAP Business Intelligence is one of the top 500 Business Intelligence Software products

If you are interested in ZAP Business Intelligence it may also be a good idea to investigate other subcategories of Business Intelligence Software collected in our database of B2B software reviews.

It is crucial to note that virtually no service in the Business Intelligence Software category is a perfect solution that can meet all the needs of different business types, sizes and industries. It may be a good idea to read a few ZAP Business Intelligence Business Intelligence Software reviews first as certain software can dominate only in a really narrow group of applications or be created with a really specific industry in mind. Others might operate with an idea of being easy and intuitive and consequently lack complex features welcomed by more experienced users. You can also find services that cater to a broad group of customers and give you a powerful feature base, but that usually comes at a more significant price of such a solution. Make sure you're aware of your requirements so that you choose a service that provides exactly the elements you search for.

How Much Does ZAP Business Intelligence Cost?

ZAP Business Intelligence Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact ZAP Business Intelligence for enterprise pricing, product details, and other information.

User Satisfaction

Positive Social Media Mentions 111
Negative Social Media Mentions 2

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ZAP Business Intelligence reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ZAP Business Intelligence. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular ZAP Business Intelligence Alternatives

Top Competitors To ZAP Business Intelligence By Price

Trending Business Intelligence Software Reviews

Product name:
Score:
Satisfaction:
8.0
99%
7.9
N/A

ZAP Business Intelligence Comparisons

ZAP Business Intelligence user reviews

It’s highly intuitive, powerful, and armed with business intelligence.

Read full review >
Rhonda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Packaging and Containers

Helping us make the relevant decisions for our business

Read full review >
Allison
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Packaging and Containers

ZAPBI is the best there is!

Read full review >
Emmanuel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: More than 100 Employees Industry: Insurance

Helping us streamline our operations easily

Read full review >
Malcolm
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Electrical/Electronic Manufacturing

The decision made on AX was already made with ZAP.

Read full review >
Lynda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2018 Company Size: More than 100 Employees Industry: Mining & Metals

What are ZAP Business Intelligence pricing details?

ZAP Business Intelligence Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact ZAP Business Intelligence for enterprise pricing, product details, and other information.

What integrations are available for ZAP Business Intelligence?

ZAP Business intelligence integrates with the following business systems and applications:

  • Sage
  • Microsoft Dynamics
  • Salesforce
  • Oracle
  • SQL Server

ZAP Business Intelligence average rating:

Average score
5/5 (18 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Emmanuel

PROS: Ease of use. You'll need a bit of database know-how to leverage the system completely. The drag-and-drop UI is nice and lets me answer to the business a lot quicker comapred to before. Customer support is excellent and I've yet to be disappointed. I never miss out in any of their tricks and tips since they gave me ta chance to influence future releases in a major way.

CONS: Basic functionality has a swift learning curve. Software depth is huge by any scale. You'll soon realize there's a lot to learn. The last few percentage of knowledge can be nailbiter to figure out by yourself.

Reviewed 5 months ago

Read full review >

The least favorable review

Dean

PROS: ZAP's Cube Xpress and Modeler are intuitive ETL systems that provide enough flexibility to assist with our integration efforts for the companies we acquire. The Help function is a great tool for both new and advanced users. Technical support has also been a great help in our success using the product.

CONS: There is no good way for consumers/designers to share resources with other users, which is a burden. Also, the error messages users receive when building reports could have been made much clearer/easier to understand. While the personal training sessions are great, as a large company we cannot afford to send everybody to the ZAP classes. Lastly, administrators should have greater control on consumer and designer interactions.

Reviewed 2 years ago

Read full review >

More reviews from 18 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

It’s highly intuitive, powerful, and armed with business intelligence.

Read full review >
Rhonda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Packaging and Containers

PROS: The best thing with ZAP BI is the simplicity of creating a cube for business intelligence reports. You don't need a crash course in computer programming to create and make cube data modifications for reports. A software that's highly intuitive. The UI allows for quick and easy training of employees. Advanced functionality allows for reporting depth that couldn't be done with a typical report-creating platform.

CONS: No undo button is available for creating a report within the software. This isn't really a big issue. But it can be a nuisance when report makers are accustomed to this availability in a majority of today's software.

What do you think about this review? Great Poor

Helping us make the relevant decisions for our business

Read full review >
Allison
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Packaging and Containers

PROS: The best part of ZAP is how easy it is to build the cube data to be used for your business intelligence reporting, with no programming experience needed. The training and user support are both excellent. The user interface is also powerful and very intuitive which allows us to quickly and easily train employees.

CONS: When designing a report in the BI software, there is no undo button. This is not a major problem, but it is an annoyance. Report designers are used to having this available in most commonly used software applications but it is not present in this software.

What do you think about this review? Great Poor

ZAPBI is the best there is!

Read full review >
Emmanuel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: More than 100 Employees Industry: Insurance

PROS: Ease of use. You'll need a bit of database know-how to leverage the system completely. The drag-and-drop UI is nice and lets me answer to the business a lot quicker comapred to before. Customer support is excellent and I've yet to be disappointed. I never miss out in any of their tricks and tips since they gave me ta chance to influence future releases in a major way.

CONS: Basic functionality has a swift learning curve. Software depth is huge by any scale. You'll soon realize there's a lot to learn. The last few percentage of knowledge can be nailbiter to figure out by yourself.

What do you think about this review? Great Poor

Helping us streamline our operations easily

Read full review >
Malcolm
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Electrical/Electronic Manufacturing

PROS: ZAP's Cube Express lets us build any custom, simple to understand report easily. It does an amazing job of reading the relationships and having them ready for you when you go to build. Support has been very helpful to us as well.

CONS: I would have liked that the migration was covered if it is done within a certain number of months. That's not a deal breaker by any means though. We also haven’t upgraded to the latest version yet so we have yet to comment of any problems.

What do you think about this review? Great Poor

The decision made on AX was already made with ZAP.

Read full review >
Lynda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2018 Company Size: More than 100 Employees Industry: Mining & Metals

PROS: ZAP is a product that worked reall well. As of now, we're smack in the middle of the Go Live implentation process. We're already deploying ZAP for production reporting, financial, and sales analysis. We used to operates as a non-SQL vendor and the partnership made with ZAP allowed us to overcome that during the Go Live process. ZAP is already an awesome product, and their people are even more tremendous in so many ways.

CONS: The only gripe I have is actually myself. I rarely have the time to fiddle with the product on my own. So far, that's the only negative thing that I can come up with.

What do you think about this review? Great Poor

A highly trusted tool in our business

Read full review >
Matt
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.08.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: ZAP is very easy to use. While you would need some database knowledge to fully leverage the system, the drag and drop interface is slick and I get to provides answers to the business significantly faster than before. The services team is top notch, and working with them is always enlightening.

CONS: The depth of the software is immense. There are some aspects of the software that is really tough to figure out on your own. Learning the software can be a challenge though the learning curve can be quick.

What do you think about this review? Great Poor

Has helped our company fill the void in reporting developers and designers

Read full review >
Eileen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.04.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: The instructor who helped us in installing ZAP was very well versed in her knowledge and rexperience with the tool. She was also interested in what we wanted to know and was willing to take the discussion further after class was done to help. I found the training to be spot on in addressing my need and not hard to understand.

CONS: My biggest challenge was the sudden changes as we are not on the newest version of the application. Being a few versions behind, they don't offer in class training on older versions. I do not fault ZAP for keeping up while my company has yet to do so.

What do you think about this review? Great Poor

Easy even for non-IT people to use and implement

Read full review >
Clark
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.04.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: ZAP is "AOT Aware". It provides us huge time savings when it comes to upgrades or updates to AX and having the schema available for use in the cube. It is also easy even for "non-IT" folks to quickly begin developing and deploying reports.

CONS: Some of the familiar nuances within tools like Excel, easy filtering, subtotaling, grouping etc., are more difficult to implement within analysis reports. Other than that, we have no major issues to report on this one.

What do you think about this review? Great Poor

ZAP is a user-friendly tool for any report developer.

Read full review >
Kendra
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: I love their UI. It's really simply to understand. Going through the menus is smooth and inuitive. As a Microsoft Excel user, it'll give you that familiar feel. When connections to cubes have been made and relatioships are creative in between, ZAP would give us the chance utilize info from different databases for report building.

CONS: There's really nothing to hate with the program. I'm really looking forward to learn more about its features. I might even find something worth using in the future.

What do you think about this review? Great Poor

A learning curve that can save you lots of time!

Read full review >
Alex
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.03.2018 Company Size: More than 100 Employees Industry: Food Production

PROS: What's best with ZAP BI is the amount of time it saves in task completion. We were able to significantly minimize our time on financial statements from 4 hours to a measly 5 minutes via ZAP BI. The ZAP staff is really great and are always there for assistnace. ZAP is highly recommended for anyone.

CONS: I'll need to go back to memory lane in this case, but I feel you can't add footers in reports. The report pack feature is basic at best. It was mentiond that we'd have the ability create our monthly financial statements within the software. But we ended up e-mailing reports to our e-mails and making via Adobe. Their cell calculations need to be improved.

What do you think about this review? Great Poor

Providing the right information at the right time for better decisions made

Read full review >
Harry
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.03.2018 Company Size: More than 100 Employees Industry: Food and Beverages

PROS: Like any good product, there is a basic learning curve. But once you are past that, ZAP is intuitive and powerful. Support is always readily available if needed. The product works extremely well and is heavily used in our business.

CONS: I would say the lack of a strong user community where beginning to power users can ask each other how to work through a problem. Support is always willing to help, but a strong community where users can talk to people just like them would be very helpful. As of now the ZAP end users using it are limited.

What do you think about this review? Great Poor

The missing puzzle for Microsoft Dynamics AX.

Read full review >
Sherry
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.02.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: It's easy to do more than just making use of the Dynamic AX cube/scheme in writing everything whether it's reports to professional-level dashboards. I like the simplicity of modifying its pre-installed cube for including tables/data source. It's now easy to make your very own cubes.

CONS: There's really nothing negatively major that come to mind. They happen to be one of the best software vendors that I've come across over the years. It's simple to implement. We were able to get up and running after one class. We're impressed with their quick response time (even if we didn't need much help from them in the first couple weeks or so).

What do you think about this review? Great Poor

Saving us time in creating financial statements

Read full review >
Janis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.02.2018 Company Size: More than 100 Employees Industry: Food Production

PROS: Probably the best thing about ZAP is the time-saving functionality. We saved time running financial statements from about 4 hours to just 5 minutes using ZAP. There is also a great support team that is always there when you need them.

CONS: I don't think you can put footers into your reports. The report pack functionality is also pretty basic. t was advertised that we would be able to build our entire monthly financial statements, but the report feature is very basic; it just emails the reports to ourselves and then build them in Adobe. Another improvement hey should do is to turn cell calculations into Excel where you can type formulas into a cell.

What do you think about this review? Great Poor

It’s been a fantastic ride with ZAP (so far).

Read full review >
Gerald
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.02.2018 Company Size: More than 100 Employees Industry: Food & Beverages

PROS: It's very easy to use. Like any robust software, there's a bit of a learning curve. But once you're able to make it past that, you have product that's powerful and highly intuitive. Customer support is constantly around when you need them. I can't imagine not doing anything without ZAP.

CONS: It's pretty difficult to have dislikes for for a product like ZAP. But if there's one lacklustre thing about it, it's not having enough power users who can help each other in dealing with problems. While customer support is always around to give a helping hand, having a strong user community would be a tremendous help. ZAP actually created a user community, but at this time, the number of users is still small.

What do you think about this review? Great Poor

Intuitiveness and flexibility that has empowered our operations

Read full review >
Dean
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.02.2018 Company Size: More than 100 Employees Industry: Oil and Energy

PROS: ZAP's Cube Xpress and Modeler are intuitive ETL systems that provide enough flexibility to assist with our integration efforts for the companies we acquire. The Help function is a great tool for both new and advanced users. Technical support has also been a great help in our success using the product.

CONS: There is no good way for consumers/designers to share resources with other users, which is a burden. Also, the error messages users receive when building reports could have been made much clearer/easier to understand. While the personal training sessions are great, as a large company we cannot afford to send everybody to the ZAP classes. Lastly, administrators should have greater control on consumer and designer interactions.

What do you think about this review? Great Poor

An essential tool for all our reporting requirements

Read full review >
Angelica
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.01.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: It is easy not just utilizing the baked-in Dynamics AX cube/schema to quickly and easily write everything from basic reports to executive-level dashboards. I also love how easy it is in ZAP to both modify the built in cube to add additional tables/data sources. It is also easy for me to create your own purpose-built cubes.

CONS: Nothing substantive comes to mind. They are one of the better software vendors I've dealt with over the years. Implementation was very easy.

What do you think about this review? Great Poor

Basic class training with ZAP.

Read full review >
Ramona
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.12.2017 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: I felt the instructor knew what was being discussed as well as having previous experience with the tool. She was all ears in what wanted to inquire about. She walked us through plenty of examples from where we worked. She took the discussion after class and it helped plenty. The training directly answered my needs and had the chance to put them into practice.

CONS: One big hurdle was in the recent ZAP changes since weren't on the latest app version. Being a bit behind, there weren't any training for previous versions. So there was a time that I used it that couldn't do for the company I'm working for. I didn't pin the blame on ZAP for keeping up while my company hasn't. I did respect the part where the instructor recognized new functionality and took note of it for those who are still using previous versions of the product.

What do you think about this review? Great Poor

Dynamic AX’s all-too-perfect compliment!

Read full review >
Edmund
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.12.2017 Company Size: More than 100 Employees Industry: Electrical/Electronics

PROS: It's a tie-breaker between consultants and Cube Express. The biggest issue we came across when dealing with AX is reporting and creating a customized report in SSRS. It's never user-friendly or easy to understand when facing an AX table structure. Cube Express is amazing in seeing through relationships and getting them set up when you're ready for building. Consultants ranging from customer support to training to sales are far and beyond excellent.

CONS: We've yet to make an upgrade to the latest instance. We're still in this-version-just-came-out-so-we'll-stick-with-this-for-now mode although we were recommended to opt for the matured variant available. We would've prefered a bit of wiggle room where migration is covered if accomplished within a certain number of months. Safe to say, this isn't a deal breaker by any means.

What do you think about this review? Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Jenny Chang
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.