Helping us make the relevant decisions for our business

What are the best aspects of this product?

The best part of ZAP is how easy it is to build the cube data to be used for your business intelligence reporting, with no programming experience needed. The training and user support are both excellent. The user interface is also powerful and very intuitive which allows us to quickly and easily train employees.

What aspects are problematic or could work better?

When designing a report in the BI software, there is no undo button. This is not a major problem, but it is an annoyance. Report designers are used to having this available in most commonly used software applications but it is not present in this software.

What specific problems in your company were solved by this product?

We have realized many benefits including advanced insights into customer profitability, production floor performance, and capacity analysis. Financial data is easier to drill through and analyze as well. This helps us make relevant decisions and recognize potential problems before they happen.

Are you a current user of this product?

Yes