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User review of ZAP Business Intelligence

Helping us streamline our operations easily

- by Malcolm

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

ZAP's Cube Express lets us build any custom, simple to understand report easily. It does an amazing job of reading the relationships and having them ready for you when you go to build. Support has been very helpful to us as well.

What aspects are problematic or could work better?

I would have liked that the migration was covered if it is done within a certain number of months. That's not a deal breaker by any means though. We also haven’t upgraded to the latest version yet so we have yet to comment of any problems.

What specific problems in your company were solved by this product?

We were trying to have a better window into our data issues as well as line up reporting that is consistent with the KPI's defined by upper management. We've accomplished all of those thanks to the program. We've also found more automation and streamlining through published reports in our Accounts Payable approval operations.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Electrical/Electronic Manufacturing

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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