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User review of ZAP Business Intelligence

ZAPBI is the best there is!

- by Emmanuel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Ease of use. You'll need a bit of database know-how to leverage the system completely. The drag-and-drop UI is nice and lets me answer to the business a lot quicker comapred to before. Customer support is excellent and I've yet to be disappointed. I never miss out in any of their tricks and tips since they gave me ta chance to influence future releases in a major way.

What aspects are problematic or could work better?

Basic functionality has a swift learning curve. Software depth is huge by any scale. You'll soon realize there's a lot to learn. The last few percentage of knowledge can be nailbiter to figure out by yourself.

What specific problems in your company were solved by this product?

We function similar to that of a startup: we constantly run into inquiries and new problems. ZAP gave me the chance to make data warehouse modifications to add in elements. It help decision makers opt for better options. Now, Excel reports are not part of our usual analysis like it used to be since numerical modifications are easier. Data warehouse is robust and well-trusted.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Insurance

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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