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User review of Zen Planner

An Excellent Business Management Platform

- by Heather

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

ZenPlanner is very user-friendly and tying it up to our CRM to help us with payments and attendance wasn't a hard process. I also love the fact that they listen to our suggestions and feedback and make improvements on the software based on our coments. Customer service is also prompt in providing us with useful responses and solutions.

What aspects are problematic or could work better?

There are certain areas where the processes are duplicative. Still, they really aim to please and make improvments to address these issues.

What specific problems in your company were solved by this product?

With ZenPlanner, we are able to save 8 to 10 hours of work per week. That means we have more time to spend on our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.