Price

$80

Logo of Zen Planner
Ask Vendor A QuestionFind A Better App
Logo of Zen Planner

Zen Planner REVIEW

Club Management Software

10 user reviews
USER SATISFACTION 99%
OUR SCORE 9.4

What is Zen Planner?

Zen Planner is an all-in one business management and scheduling solution designed specifically for fitness businesses and establishments. The software includes features and easy-to-use tools to streamline business operations such as membership management, scheduling, integrated payment processing, automated email, and full website integration with the system. All its functionalities are meant to help fitness businesses improve their products and services, increase membership growth and retention, and enable business owners and coaches to spend less time behind the desk and more time instructing and building relationships with their members.

Zen Planner caters to fitness and wellness businesses such as gyms, martial art schools, fitness studios, affiliate gyms and MMA schools. Built with inputs from fitness entrepreneurs and active members of the fitness community, Zen Planner is loaded with all the tools to give your business a competitive edge including attendance tracking, member performance monitoring, billing and payment processing, marketing functions, online scheduling, and business analytics and reporting, among others.

It is dubbed as the “fitness software that fits” with the software’s focus on enhancing service to client-members as well as helping your business grow. In fact, the vendor makes a bold promise that you will grow your business revenue by 20% with Zen Planner, and guarantees to shave off 20% from your subscription if it won’t. The vendor’s confidence is largely rooted on the software’s robust and smart features made to simplify tasks and operations inherent to fitness business, taking care of the backend and heavy loads so that fitness business owners can concentrate on providing the best service to their members.

Overview of Zen Planner Benefits

Built by fitness experts

The platform was designed with inputs from fitness experts and entrepreneurs; hence its functionalities are geared towards the unique requirements of fitness clubs, gyms and other such businesses. This ensures that the software addresses the particular needs of this type of business to drive growth and profits.

Easy to use

Features and functions can be accessed through the dashboard giving you one platform to see how every aspect of your business is doing. You get easy access and view of reporting tools, membership data, member attendance, interactive online calendar, billing and payment options, and more.

Task automation

Users have reported that they were able to save 10% of their time spent on administrative functions thanks to Zen Planner simplifying and streamlining many major processes and operations. The robust automation functions can be setup and applied to emails to members, track attendance, bill members, alert you to receive vital data, notify staff of important things, and monitor members to prevent turnover.

Marketing tools

An array of marketing functionality is built in to help you better execute marketing strategies with automations, lead forms, conversion tracking and more. You can sell merchandise online with an integrated storefront, track prospect conversion rate, customize event registration, add or embed the app on websites, and integrate with Infusionsoft to expand your lead nurturing capabilities.

Simplified scheduling

Say goodbye to scheduling conflicts and double bookings with the software’s ability to keep in sync the time/slot availability of members and instructor/coaches. It utilizes auto-reminders, embeddable calendars with real-time updates, staff time in and out through the system, member mobile app for reservations on the go, and staff app to let them view schedules and classes for the day.

In-depth reports

The system keeps you informed of the health of your business through its dashboard and reporting features that can create customized and exportable reports, set automated notifications for you to receive important data, follow up on crucial tasks (failed payments, absent members, etc) and provide you the big picture of your business including operational details and financial status.

Overview of Zen Planner Features

  • Online scheduling and attendance tracking
  • Simplified automated billing and integrated payment processing
  • Integrated website and email marketing
  • Advanced Workout Tracking
  • Belt and skill tracking
  • Client self-service through Kiosk iPad App and Member Connect
  • Time-saving automations
  • Customized reporting and analytics
  • Android and Apple Member App

What Problems Will Zen Planner Solve?

1) Prospect Funnel and Reporting

When Bob opened his gym, getting members was his top priority. He had a list of leads, but to bring people in, he needed to contact and nurture them. Bob didn’t have member management software, so he did everything manually. He kept lists, sent emails and made calls. This process took a lot of time and wasn’t easy to keep organized. After Bob made the switch to Zen Planner, he automated his lead follow-up process, so that each lead is properly nurtured, and no one gets lost.

Bob also jumped into Zen Planner’s robust reporting capabilities and in-software metric dashboard. He can run a single report and get real time numbers that tell him exactly how my business is doing.

2) Staff App

As a yoga studio owner, Addie found it difficult to keep the front desk staffed at all times. She had volunteers a working couple days a week, but found that she didn’t have a reliable way for students to check-in and purchase memberships and retail when someone wasn’t at the front desk. When Addie switched to Zen Planner, she got the self-service features she was looking for. Zen Planner’s Staff App provided a simple way for students to check-in and purchase memberships. Her teachers no longer have to manually run credit cards and can focus on their true passion, teaching.

3) Self-service check-in, Automations

Tony, a martial arts school owner, had trouble communicating with students. Since none of the process was automated, Tony was forced to remember to call students and then manually send emails out. Eventually it was obvious that the administrative work was taking away from time Tony could have spent with his students. After switching to Zen Planner, Tony can run his school much more effectively. Like many other disciplines, martial arts students want to know they are making progress and learning skills, and belt testing relies on accurate attendance records. With the photo-centric check-in process on Zen Planner’s Faceboard, students can’t wait to check-in when they arrive. This makes it easy for Oasis Martial Arts to keep accurate attendance and skills records.

The automations in Zen Planner allow Tony to stay in contact with students. He set up automated emails to go out with the occurrence of a triggering event, such as a first visit or milestone celebration. In addition, the automations Tony set up mean that he no longer double checks credit cards or tries to find a particular student. The system automatically alerts him if a credit card is going to expire or if a student hasn’t been in for a particular amount of time.

Zen Planner Position In Our Categories

Position of Zen Planner in our main categories:

20

Zen Planner is one of the top 20 Appointment Scheduling Software products

3

Zen Planner is one of the 3 Club Management Software products

20

Zen Planner is one of the 20
Appointment Scheduling Software products

3

Zen Planner is one of the 3
Club Management Software products


If you are interested in Zen Planner it might also be sensible to check out other subcategories of Best Appointment Scheduling Software listed in our database of B2B software reviews.

Since each enterprise has particular business needs, it is advisable for them to refrain from looking for a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such an app even among popular software platforms. The clever thing to do would be to catalog the various essential aspects that need consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Zen Planner reviews and look into each of the other systems in your shortlist in detail. Such in-depth homework can make certain you reject ill-fitting platforms and choose the app that presents all the features you need for business success.

How Much Does Zen Planner Cost?

Zen Planner Pricing Plans:

Zen Planner price rates are based on the number of active members a fitness business currently has. There are no hidden or startup fees and all plans do not require a contract. You can try out the free live demo and check out the features that come with the pricing plans.

Up to 50 members

  • $80/month (business software only), $229/month (business software + integrated website)

Up to 100 members

  • $100/month (business software only), $249/month (business software + integrated website)

Up to 200 members

  • $120/month (business software only), $269/month (business software + integrated website)

Up to 400 members

  • $140/month (business software only), $289/month (business software + integrated website)

More than 400 members

  • $155/month (business software only), $304/month (business software + integrated website)

User Satisfaction

We realize that when you make a decision to buy Club Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zen Planner reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zen Planner. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

187

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Zen Planner User Reviews

What are Zen Planner pricing details?

Zen Planner Pricing Plans:

Zen Planner price rates are based on the number of active members a fitness business currently has. There are no hidden or startup fees and all plans do not require a contract. You can try out the free live demo and check out the features that come with the pricing plans.

Up to 50 members

  • $80/month (business software only), $229/month (business software + integrated website)

Up to 100 members

  • $100/month (business software only), $249/month (business software + integrated website)

Up to 200 members

  • $120/month (business software only), $269/month (business software + integrated website)

Up to 400 members

  • $140/month (business software only), $289/month (business software + integrated website)

More than 400 members

  • $155/month (business software only), $304/month (business software + integrated website)

What integrations are available for Zen Planner?

Zen Planner integrates with Infusionsoft and MailChimp to provide customers with a greater range of prospect and customer nurture capabilities. It also offers integrations with prominent payment processing partners such as PaySimple, Paysafe, Ezidebit and Bambora.

User reviews


User reviews in total: 10

9
1
0
0
0

Average Rating:

Write your own review of this product

Add a review

The most favorable review

Emilio

3 months ago


Pros: ZenPlanner has one of the most helpful and very polite customer service among all the software and systems I have used for my business. Since switching to ZenPlanner, running my business has been smooth and everything is well organized. I am not yet quite familiar with the system as a whole, but I am confident that theyr customer support will guide me all the way.

Cons: There is nothing I don't like about ZenPlanner. I do like to suggest an improvement though. I wish the re-occurring clients feature functions more consistently.

The least favorable review

Dan

4 months ago


Pros: ZenPlanner is our business management software for our fitness and health club since 2010 and it has been an amazing ride so far. The tech support is great and they continue to improve their product with additional features based on our requests.

Cons: There is nothing that I don't like about ZenPlanner. I would like to suggest a photo upload functionality for our members though.

Published 3 months ago
Verified
user
ZenPlanner has one of the most helpful and very polite customer service among all the software and systems I have used for my business. Since switching to ZenPlanner,...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Whenever I experience any issue with ZenPlanner, their customer support team take care of them within an hour or faster. They are knowledgeable, polite, and you can...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
ZenPlanner is our business management software for our fitness and health club since 2010 and it has been an...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
It is a robust club management software that is so friendly to its users. It is very intuitive. I have no...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
ZenPlanner is very user-friendly and tying it up to our CRM to help us with payments and attendance wasn't a...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
First, their monthly subscription options are excellent for businesses like ours that want a product that suits our needs as well as our budget. Configuring the API was...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Their user interface is friendlier compared to other business management solutions. Dashboard is customizable, enabling me to tailor it according to my preferences and...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
The massive data storage! ZenPlanner lets us record everything and generate reports on it. If we can't, we can easily extract the data to a worksheet and simply create a...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
The customer service is really something that shines out. They are always ready to help and provide quality support whenever I need help, whether it's by phone, email, or...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Best customer service experience ever! Their agents really guide you in every step and walk you through any questions. The solutions they offer really works. Overall,...



What do you think about this review? Great Poor

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified

Share
Tweet
+1
Share