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Zen Planner REVIEW

Club Management Software

10 user reviews
USER SATISFACTION 99%
OUR SCORE 9.5

What is Zen Planner?

Zen Planner is an all-in one business management and scheduling solution designed specifically for fitness businesses and establishments, such as gyms, martial art schools, fitness studios, affiliate gyms and MMA schools. The software includes features and easy-to-use tools to streamline business operations such as membership management, scheduling, integrated payment processing and automated email. Zen Planner also has integrated website and digital marketing services.

All its functionalities are meant to help fitness businesses improve their products and services, increase membership growth and retention, and enable business owners and coaches to spend less time behind the desk and more time instructing and building relationships with their members. All of these features and more are offered by Zen Planner at a straightforward price, with no extra charges for additional features.

Built with inputs from fitness entrepreneurs and active members of the fitness community, Zen Planner is loaded with all the tools to give your business a competitive edge including attendance tracking, member performance monitoring, billing and payment processing, marketing functions, online scheduling, and business analytics and reporting, among others.

It is dubbed as the “fitness software that fits” with the software’s focus on enhancing service to client-members as well as helping your business grow. In fact, the vendor makes a bold promise that you will grow your business revenue by 20% with Zen Planner, and guarantees to shave off 20% from your subscription if it won’t. The vendor’s confidence is largely rooted on the software’s robust and smart features made to simplify tasks and operations inherent to fitness business, taking care of the backend and heavy loads so that fitness business owners can concentrate on providing the best service to their members.

Overview of Zen Planner Benefits

Built by fitness experts

The platform was designed with inputs from fitness experts and entrepreneurs; hence its functionalities are geared towards the unique requirements of fitness clubs, gyms and other such businesses. This ensures that the software addresses the particular needs of this type of business to drive growth and profits.

Easy to use

Features and functions can be accessed through the dashboard giving you one platform to see how every aspect of your business is doing. You get easy access and view of reporting tools, membership data, member attendance, interactive online calendar, billing and payment options, and more.

Task automation

Users have reported that they were able to save 10% of their time spent on administrative functions thanks to Zen Planner simplifying and streamlining many major processes and operations. The robust automation functions can be setup and applied to emails to members, track attendance, bill members, alert you to receive vital data, notify staff of important things, and monitor members to prevent turnover.

Marketing tools

An array of marketing functionality is built in to help you better execute marketing strategies with automations, lead forms, conversion tracking and more. You can sell merchandise online with an integrated storefront, track prospect conversion rate, customize event registration, add or embed the app on websites, and integrate with Infusionsoft to expand your lead nurturing capabilities. With Zen Planner’s integrated website and marketing services, your brand’s visibility will be taken care of and gives you more time to focus on establishing a good relationship with your members.

Simplified scheduling

Say goodbye to scheduling conflicts and double bookings with the software’s ability to keep in sync the time/slot availability of members and instructor/coaches. It utilizes auto-reminders, embeddable calendars with real-time updates, staff time in and out through the system, member mobile app for reservations on the go, and staff app to let them view schedules and classes for the day.

Self-service check-in

Give your members a hassle-free check-in process by letting them check themselves in using the Kiosk Mode in their mobile app. Your instructors can also check members in quickly by viewing the list of members who have reservations a specific class or event and allowing them in using their Staff App.

Simplified retail process

Make purchasing membership and other items easy by allowing your members to make purchases all by themselves. On their mobile app, members can view items available for purchase and complete the transaction on their own.

On your app, the retail management features enable you to view purchase history and track specific transactions and payments. Your app is also equipped with inventory management feature that helps you keep track of order history and inventory levels to make sure that you have enough items on hand to meet your clients’ order requests.

Skills and belt tracking

Say goodbye to manual spreadsheet tracking with Zen Planner’s online logbook. This feature lets you record your students’ and members’ performance and progress history and helps you keep track of all the belts a student has earned while attending your class.

Zen Planner’s student tracking features also help you identify students who are ready to test and progress to the next belt, as well as set up the test registration process, which include details like registration fees, test dates, etc.

Advanced workout tracking

This feature not only keep tabs of your members’ progress, it also assists you in analyzing and planning the type of workout your members need. You can also program your planned workout routines directly to your Zen Planner.

Members, on the other hand, can log their own results using their mobile app, view your fitness center’s leaderboard, and interact with the other members.

In-depth reports

The system keeps you informed of the health of your business through its dashboard and reporting features that can create customized and exportable reports, set automated notifications for you to receive important data, follow up on crucial tasks (failed payments, absent members, etc) and provide you the big picture of your business including operational details and financial status.

Responsive Customer Support

Zen Planner has an in-house support team dedicated to handle the inquiries, issues, and concerns sent via chat, email, ticket, or phone.

Overview of Zen Planner Features

  • Online scheduling and attendance tracking
  • Simplified automated billing and integrated payment processing
  • Integrated website and email marketing
  • Advanced Workout Tracking
  • Belt and skill tracking
  • Client self-service including Check-Ins and Retail
  • Time-saving automations
  • Customized reporting and analytics
  • Android and Apple Member App

What Problems Will Zen Planner Solve?

Problem #1:  Lots of time spent in manual lead management

When Bob opened his gym, getting members was his top priority. He had a list of leads, but to bring people in, he needed to contact and nurture them. Bob didn’t have member management software, so he did everything manually. He kept lists, sent emails and made calls. This process took a lot of time and wasn’t easy to keep organized. After Bob made the switch to Zen Planner, he automated his lead follow-up process, so that each lead is properly nurtured, and no one gets lost.

Bob also jumped into Zen Planner’s robust reporting capabilities and in-software metric dashboard. He can run a single report and get real-time numbers that tell him exactly how his business is doing.

Problem #2: Staffing issues

As a yoga studio owner, Addie found it difficult to keep the front desk staffed at all times. She had volunteers working a couple of days a week, but found that she didn’t have a reliable way for students to check in and purchase memberships and retail when someone wasn’t at the front desk. When Addie switched to Zen Planner, she got the self-service features she was looking for. Zen Planner’s Staff App provided a simple way for students to check-in and purchase memberships. Her teachers no longer have to manually run credit cards and can focus on their true passion, teaching.

Problem #3: Cumbersome, time-consuming admin tasks

Tony, a martial arts school owner, had trouble communicating with students. Since none of the process was automated, Tony was forced to remember to call students and then manually send emails out. Eventually, it was obvious that the administrative work was taking away from time Tony could have spent with his students. After switching to Zen Planner, Tony can run his school much more effectively. Like many other disciplines, martial arts students want to know they are making progress and learning skills, and belt testing relies on accurate attendance records. With the photo-centric check-in process on Zen Planner’s Faceboard, students can’t wait to check-in when they arrive. This makes it easy for Oasis Martial Arts to keep accurate attendance and skills records.

The automations in Zen Planner allow Tony to stay in contact with students. He set up automated emails to go out with the occurrence of a triggering event, such as a first visit or milestone celebration. In addition, the automations Tony set up mean that he no longer double checks credit cards or tries to find a particular student. The system automatically alerts him if a credit card is going to expire or if a student hasn’t been in for a particular amount of time.

Awards & Quality Certificates

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Zen Planner Position In Our Categories

Position of Zen Planner in our main categories:

10

Zen Planner is one of the top 10 Appointment Scheduling Softwareproducts

Top
3

Zen Planner is one of the 3 Club Management Softwareproducts

10

Zen Planner is one of the 10
Appointment Scheduling Software products

3

Zen Planner is one of the 3
Club Management Software products


If you are considering Zen Planner it could also be beneficial to examine other subcategories of Best Appointment Scheduling Software collected in our database of SaaS software reviews.

Every business has its own characteristics, and can need a particular type of Appointment Scheduling Software solution that will be fit for their business size, type of clients and staff and even specific niche they support. It's not wise to count on getting an ideal app that will be suitable for every business no matter what their background is. It may be a good idea to read a few Zen Planner reviews first and even then you should remember what the software is intended to do for your company and your workers. Do you require a simple and straightforward solution with just basic functions? Will you actually make use of the advanced tools required by experts and large enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid software that will fit your budget.

How Much Does Zen Planner Cost?

Zen Planner Pricing Plans:
Free trial
Zen Planner Software Only
$117/month
Starter Suite
$265/month
Business Suite
$365/month
Professional Suite
$615/month

Zen Planner Software Only – $117 per month

  • Simplified Billing
  • Member App
  • Staff App
  • Advanced Workout Tracking
  • Skills & Belt Tracking
  • Marketing tools
  • Attendance Tracking
  • Member Self-Service
  • Retail
  • Reporting & Dashboards
  • Automations
  • Online Scheduling

Starter Suite – $265 per month

  • Zen Planner Software
  • 7 web pages
  • 2 changes per month
  • 7 directory listings
  • 1 managed ad campaign

Business Suite – $365 per month

  • Zen Planner Software
  • 13 web pages
  • Unlimited changes per month
  • 15 directory listings
  • 4 managed ad campaigns
  • 5 SEO keyword optimization

Professional Suite – $615 per month

  • Zen Planner Software Included
  • 13 web pages
  • unlimited changes per month + same-day edits
  • 45 directory listings
  • unlimited ad campaigns + remarketing
  • 10 SEO keyword optimization
  • 2 blog posts per month
  • Strategic Relationship Manager

 

User Satisfaction

We realize that when you make a decision to buy Club Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zen Planner reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zen Planner. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

187

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Zen Planner User Reviews

What are Zen Planner pricing details?

Zen Planner Pricing Plans:
Free trial
Zen Planner Software Only
$117/month
Starter Suite
$265/month
Business Suite
$365/month
Professional Suite
$615/month

Zen Planner Software Only – $117 per month

  • Simplified Billing
  • Member App
  • Staff App
  • Advanced Workout Tracking
  • Skills & Belt Tracking
  • Marketing tools
  • Attendance Tracking
  • Member Self-Service
  • Retail
  • Reporting & Dashboards
  • Automations
  • Online Scheduling

Starter Suite – $265 per month

  • Zen Planner Software
  • 7 web pages
  • 2 changes per month
  • 7 directory listings
  • 1 managed ad campaign

Business Suite – $365 per month

  • Zen Planner Software
  • 13 web pages
  • Unlimited changes per month
  • 15 directory listings
  • 4 managed ad campaigns
  • 5 SEO keyword optimization

Professional Suite – $615 per month

  • Zen Planner Software Included
  • 13 web pages
  • unlimited changes per month + same-day edits
  • 45 directory listings
  • unlimited ad campaigns + remarketing
  • 10 SEO keyword optimization
  • 2 blog posts per month
  • Strategic Relationship Manager

 

What integrations are available for Zen Planner?

Zen Planner integrates with Infusionsoft and MailChimp to provide customers with a greater range of prospect and customer nurture capabilities. 

User reviews


User reviews in total: 10

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Average Rating:

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The most favorable review

Emilio

5 months ago


Pros: ZenPlanner has one of the most helpful and very polite customer service among all the software and systems I have used for my business. Since switching to ZenPlanner, running my business has been smooth and everything is well organized. I am not yet quite familiar with the system as a whole, but I am confident that theyr customer support will guide me all the way.

Cons: There is nothing I don't like about ZenPlanner. I do like to suggest an improvement though. I wish the re-occurring clients feature functions more consistently.

The least favorable review

Dan

6 months ago


Pros: ZenPlanner is our business management software for our fitness and health club since 2010 and it has been an amazing ride so far. The tech support is great and they continue to improve their product with additional features based on our requests.

Cons: There is nothing that I don't like about ZenPlanner. I would like to suggest a photo upload functionality for our members though.

Published 5 months ago
Verified
user
ZenPlanner has one of the most helpful and very polite customer service among all the software and systems I have used for my business. Since switching to ZenPlanner,...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Whenever I experience any issue with ZenPlanner, their customer support team take care of them within an hour or faster. They are knowledgeable, polite, and you can...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
ZenPlanner is our business management software for our fitness and health club since 2010 and it has been an...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
It is a robust club management software that is so friendly to its users. It is very intuitive. I have no...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
ZenPlanner is very user-friendly and tying it up to our CRM to help us with payments and attendance wasn't a...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
First, their monthly subscription options are excellent for businesses like ours that want a product that suits our needs as well as our budget. Configuring the API was...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Their user interface is friendlier compared to other business management solutions. Dashboard is customizable, enabling me to tailor it according to my preferences and...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
The massive data storage! ZenPlanner lets us record everything and generate reports on it. If we can't, we can easily extract the data to a worksheet and simply create a...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
The customer service is really something that shines out. They are always ready to help and provide quality support whenever I need help, whether it's by phone, email, or...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Best customer service experience ever! Their agents really guide you in every step and walk you through any questions. The solutions they offer really works. Overall,...



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