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User review of Zen Planner

There customer service is a cut above the competition!

- by Anna

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Whenever I experience any issue with ZenPlanner, their customer support team take care of them within an hour or faster. They are knowledgeable, polite, and you can really sense their concern for their customers. Only a few products can say the same about their customer service.

What aspects are problematic or could work better?

The calendar functionality needs improving. Some features like recoccurring events for staff is also welcome.

What specific problems in your company were solved by this product?

We are able to keep track of our clients and the programs they are enrolled in. The payroll feature makes payment collection easy as well.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Health, Wellness, and Fitness

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.