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User review of Zenefits

An application that has enhanced our HR processes

- by Isabel

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The most obvious advantage of Zenefits is its user-friendly interface. Because of it, I can maximize its functions even though I have no previous understanding of the app. It even allows me to remain productive despite not being online all the time. As such, our company has looked at it as our HR virtual assistant that has made everyone more efficient, thus saving us time and a lot of effort. Zenefits does not fail when it comes to customer care either. Their team is always prompt in responding to our queries and assures us that we can resolve our problems as soon as they arise.

What aspects are problematic or could work better?

Zenefits should work on enhancing their error alert serving. We might think they are truly critical, but in the end the customer service team took care of them easily. Apart from this, there is nothing I do not like about the platform.

What specific problems in your company were solved by this product?

Zenefits has streamlined the work of our HR team. It has given us a better working environment that each staff member can enjoy. The HR department has adopted it without issue and I myself love that I can offer a full span of benefits to my employees because of its wide range of capabilities.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Accounting

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.