User review
of Zenefits
Great experience
-
by Cassandra
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION ok
3out of 5
EASE OF USE ok
3out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
I really like the design of the UI. The data base of protocols and the ability to reduce follow up with HR, and we can easily manage our own benefits. It has great features and even reminders and prompts for renewals and administrator tasks. Also, I like the PTO plug in.
What aspects are problematic or could work better?
The customer support has poor quality, they cannot always solve some issue, they leave things open ended.
What specific problems in your company were solved by this product?
Benefits Management and PTO. We are able to keep track of everyone’s benefits, volunteer days into PTO systems, gym membership, tuition reimbursement management and so on.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Hospital & Health Care
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
all employees
PRICING & COSTS
How long is your contract with the vendor?
1 year
