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User review of Zoho Assist

Better communication, solve problems faster

- by Newton

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

What we gained most using Zoho Assist is better communication. We have made a support team and we work together in providing solutions when problems—technical, sales, or otherwise—arise.

What aspects are problematic or could work better?

Their own Support Team has limited knowledge on remote computers.

What specific problems in your company were solved by this product?

My team communicates more and much better using the Zoho Assist app.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.