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User review of Zoho Assist

Excellent tool for fast remote assistance

- by Allie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Zoho Assist provides us a fast, web-based remote assistance so that we can immediately help our clients when they face technical difficulties in their programs.

What aspects are problematic or could work better?

Manually setting up of computers when adding Zoho computers.

What specific problems in your company were solved by this product?

Zoho Assist enabled us to save time and money while also providing a smooth flow of doing business because we can troubleshoot and provide assistance after hours.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.