What are the best aspects of this product?
Zoho CRM gives the perfect break-up of sales cycle, offering great snapshots of the business via dashboards like "leads by source", "leads by industry", etc. with a high data storage capacity and bulk upload features that makes it easy for users.
What aspects are problematic or could work better?
For a company who is using multiple tools of Zoho, these should be integrated into one common home-page rather than having to log in to different URLs for different tools.
What specific problems in your company were solved by this product?
It offers a cost effective solution for different functions, be it HR, accounts, or sales.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Logistics and Supply Chain
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?