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User review of Zoho CRM

A CRM tool that’s user-friendly and easy to use!

- by Alejandro

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Zoho CRM happens to be a simplified CRM that I've seen throughout my sales career. It certainly has its upsides. It has simple integration with other internet apps. Customized reports are proven to be important and insightful.

What aspects are problematic or could work better?

Zoho also has its downsides when compared to CRM tools. There are duplicate leads which could possibly lead to unsensible data. No cross-checks. With a majority of data is uploaded, the rate of response from Zoho CRM is painstakingly slow.

What specific problems in your company were solved by this product?

We're making use of a business development vertical. We're managin sales and client data on the Zoho CRM platform. As as tool that's highly cost effective, it's streamlining our sales processes. It gave us enhanced visibility across the sales team. It kept us peeled with sales development and sales performance analysis.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.