A CRM tool that’s user-friendly and easy to use!

What are the best aspects of this product?

Zoho CRM happens to be a simplified CRM that I've seen throughout my sales career. It certainly has its upsides. It has simple integration with other internet apps. Customized reports are proven to be important and insightful.

What aspects are problematic or could work better?

Zoho also has its downsides when compared to CRM tools. There are duplicate leads which could possibly lead to unsensible data. No cross-checks. With a majority of data is uploaded, the rate of response from Zoho CRM is painstakingly slow.

What specific problems in your company were solved by this product?

We're making use of a business development vertical. We're managin sales and client data on the Zoho CRM platform. As as tool that's highly cost effective, it's streamlining our sales processes. It gave us enhanced visibility across the sales team. It kept us peeled with sales development and sales performance analysis.

Are you a current user of this product?

Yes