What are the best aspects of this product?
Zoho CRM happens to be one fine software. It's quick and comes packaged with everything. For the past few months, I've been utilizing it for customer support, reporting, collaborative efforts, and marketing. Handled all my work. Minimizes time and effort in small daily tasks.
What aspects are problematic or could work better?
There's nothing much to hate. That's what I love about them. They're constantly trying to improve in all areas. Everyone will love using it. It's cheap regardless if you're opting for their monthly/yearly plan.
What specific problems in your company were solved by this product?
I've been making use of this software in managing accounts, contacts, and pipelines. I've been frequently using its features. Managing tasks/activities. Managing quote and order. Automated e-mail marketing.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year