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User review of Zoho CRM

Business automation and management in one click.

- by Christian

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Zoho CRM happens to be one fine software. It's quick and comes packaged with everything. For the past few months, I've been utilizing it for customer support, reporting, collaborative efforts, and marketing. Handled all my work. Minimizes time and effort in small daily tasks.

What aspects are problematic or could work better?

There's nothing much to hate. That's what I love about them. They're constantly trying to improve in all areas. Everyone will love using it. It's cheap regardless if you're opting for their monthly/yearly plan.

What specific problems in your company were solved by this product?

I've been making use of this software in managing accounts, contacts, and pipelines. I've been frequently using its features. Managing tasks/activities. Managing quote and order. Automated e-mail marketing.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.