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User review of Zoho CRM

Extremely efficient and organized for our setup

- by Lucas

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Once the system is set up, it is extremely efficient. It has space and labels for every field we need, and is very user friendly on both import and export.

What aspects are problematic or could work better?

The setup is complicated. You need someone well-versed in the system to create the programming specific to your company.

What specific problems in your company were solved by this product?

Before, we had no official system to sort through or hold thems and things were unorganized. Now everything is in one place and we get input items immediately. They are easy to assess later on as well.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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