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User review of Zoho CRM

I’m able to control my business with it.

- by Ora

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It's simple in managing the sales life cycle. It's helpful in acuquiring info within open potentials or leads that have yet been contacted. That way you can concentrate in the right path so your business will grow. Information can be viewed in one dashboard so you get to see your operating sales.

What aspects are problematic or could work better?

We've been using Zoho CRM for the past seveal years now. And each day, I'm liking it more and more. That translates to zero negatives for this app.

What specific problems in your company were solved by this product?

The biggest issue with Zoho CRM resolve is getting your business info in a single place and getting remote access to them at any point in time. Allows for full control on your current business status. I'm able to track customer info/history, purchase orders, clients attended per sales rep, and current suppliers/vendors efficiently. Task module allows for the making work orders/planning final customer activity. Whenever there's a new update/field/report, any app setting is simple and can be done within a few minutes.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.