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User review of Zoho CRM

Increased accuracy and efficiency for our work

- by Michael

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Zoho is great for tracking and analyzing our sales cycle. The custom workflows help manage our processes, and the integration with other apps like Zoho Campaigns, Zoho Survey, and Zoho Creator has been a great benefit to our small business.

What aspects are problematic or could work better?

Maybe a better "Social" integration, which is being improved, and integration with LinkedIn would make it better.

What specific problems in your company were solved by this product?

Workflows greatly increase our accuracy and turnaround time as sales targets and project tracking can be done though this platform.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Renewables & Environment

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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