Intended for sales reps and functions well compared to others.

What are the best aspects of this product?

Great UI. Fast to work with. Zoho appears to be highly efficient. It's cost effective. A CRM that's really easy to use.

What aspects are problematic or could work better?

Difficulty in setting up packages/product kits. Duplicates happen (can be managed easily). Decent Outlook Client/Exchange integration. Still needs to work a little quicker. Having three columns instead of two makes room for enhanced usage. A big when it comes to setting up quotes.

What specific problems in your company were solved by this product?

Great customer relationship management. Quoting can be done quickly. Process workflow and opportunity is a lot faster. Just about anything related to sales can be done quickly.

Are you a current user of this product?

Yes