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User review of Zoho CRM

Intuitive and easy to use tool for our data maintenance

- by Norman

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Zoho CRM is intuitive and easy to use with many features included while having reasonable prices. It can be integrated with all the system applications, marketing tools, customer database etc. And its dashboard and customized view features help an organisation analyze its sales pipeline easily and review how each one is performing.

What aspects are problematic or could work better?

It is not able to identify the redundant data. Also, it does not provide any reminders for follow-up.

What specific problems in your company were solved by this product?

Zoho CRM is helping us maintain that data in an organised format.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.