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User review of Zoho Docs

Great experience with Zoho Docs

- by Caleigh

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Zoho Docs is a straightforward and versatile tool. It has a free version that allows a small group of users to collaborate on files and gives them 5 GB of storage each. This works perfectly for SMEs like us.

What aspects are problematic or could work better?

We hope they will extend their quality customer service to their free version users as well. They are quite hard to reach when we need assistance. With regard to the software itself, we think it would be better if they will add a spell check feature.

What specific problems in your company were solved by this product?

Zoho Docs is very useful for managing and executing tasks. It helps me keep track of my work progress daily and make the necessary updates on my reports. Our company benefits highly from its free version. It allows us to work more efficiently.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.