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Zoho Docs Review

Zoho Docs
Our score: 8.5 User satisfaction: 99%

What is Zoho Docs?

Zoho Docs is a cloud-based software designed to help you manage, share, and store all your files online. It serves as a collaboration platform and organizer of all your business files – documents, presentation, spreadsheets – and even your personal files such as pictures, movies, and music. Since it’s an online platform, you can access the software and all your files from a centralized location wherever you are online and whenever you need to. It’s like having your own personal file manager that you can bring with you on the go and retrieve or share your files from whatever device including tablets and smartphones.

Aside from features for organizing, sharing, and storing your files and folders, Zoho Docs also gives you administrative control tools, synchronization and integration capabilities, and online collaboration. It also lets you sync files from your computers (Linux, Windows, and Mac) to the cloud, and vice versa, so you can search and work on the latest versions of your files on any local machines whether online or offline. The virtual drive likewise allows you to sort your files through folders and sub-folders and categorize files by whatever parameters you set such as by files type, by projects, or by author/owner.

The Zoho Docs platform brings with it extended functionality through integration with Zoho Office Suite – a set of editing, presentation, and publishing tools. You can edit, write and publish documents online with Zoho Writer; use graphs and charts with Zoho Sheet; and broadcast interactive presentations to your audience anywhere in the world with Zoho Show. Meanwhile, integration with Google Drive and Dropbox enables you easy access to your files from these online storage services directly through Zoho Docs. The software is available in three affordable plans including a free plan for more than two dozen users.

Overview of Zoho Docs Benefits

Aside from being able to use a freemium, you can also expect more benefits to  Zoho Docs in terms of usability, flexibility and scalability. Here are the benefits:

Free virtual drive

You can immediately take advantage of Zoho Docs’ capabilities via its feature-filled free plan that can be used by up to 25 users in your team, with each user getting a generous 5GB of storage. The zero-cost virtual drive gives you file versioning for up to 25 versions, admin controls, secure file collaboration, Zoho Office integration, mobile app, built-in chat, and email notification, among others.

Flexible online collaboration

Various features and options are offered by Zoho Docs to ensure that you and your team work together more efficiently and productively. You get to track your documents as it goes through the whole process from creation to publication as well as control who get to see, access, and work on said documents. You can grant access to team members base on the function (co-owner, edit, read-only) and make online files visible to the whole organization, to the viewing general public (with or without password), or to specific collaborators.

Robust data security

All the files that you share, edit and create online whether from your desktop, mobile phones, or on any browser is protected by robust security controls and protocols. Zoho Docs strictly complies with standards such as IDO 27001 and SCO 2 Type II. Physical security is enforced in servers and data centers including 24/7 security, verified access to said facilities, and distributed grid architecture for continued operation even in the rare case of server failure. In addition, data is guaranteed to be safe even in transit through encryption and TLS protocol. There are also multiple file backups and regular checks for spam, virus, and malware.

Store on cloud and sync from desktop

Cloud storage with Zoho Docs comes with several capabilities – you can upload files by bulk or individually, upload files from 1GB to 25GB in size, and get from 5GB to 1TB in cloud storage. You can also organize and categorize your cloud files and send files directly to your cloud account via email or even through your scanner. Moreover, you can sync files in a snap from your computer to the cloud for quick files access and speedy completion of projects. You can work on the files in your desktop either offline or online and view changes from all your devices once you’re back online. You also get multi-level sync which means you can transfer/send files and folders to the cloud in their original order and form, and not mixed up.

Overview of Zoho Docs Features

  • Online file storage
  • Online collaboration
  • Group sharing
  • Organize files and folders
  • File visibility and control
  • File versioning
  • File backup & recovery
  • Zoho Office Suite
  • Desktop file sync
  • Secure file sharing
  • Task and reminders
  • In-app chat
  • Mobile apps
  • Admin console
  • Data security and encryption
  • Password protection
  • Encryption in transit
  • Advanced analytics & reporting
  • Custom branding
  • Audit trail
  • Integrations

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Zoho Docs Position In Our Categories

Position of Zoho Docs in our main categories:

TOP 100

Zoho Docs is one of the top 100 Collaboration Software products

TOP 5

Zoho Docs is one of the 5 Document Creation Software products

Zoho Docs is also listed in the following subcategories:

It's essential to realize that hardly any software in the Collaboration Software category is going to be an ideal solution able to meet all the requirements of all company types, sizes and industries. It may be a good idea to read a few Zoho Docs Collaboration Software reviews first as some software may perform well only in a very narrow set of applications or be designed with a really specific type of industry in mind. Others can function with an intention of being easy and intuitive and as a result lack complicated elements desired by more experienced users. You can also come across software that support a wide group of users and give you a rich feature toolbox, however this frequently comes at a higher price of such a service. Make sure you're aware of your needs so that you pick a service that offers all the functionalities you search for.

How Much Does Zoho Docs Cost?

Zoho Docs Pricing Plans:

Free Trial

Free

Free

Standard

$4/user/month

Premium

$$6.40/user/month

Zoho Docs comes in two affordable plans and a free version. A free trial for 15 days is also available with no credit card requirement.

Free – For up to 25 users

  • 5GB/user
  • Desktop sync
  • 1GB file upload limit
  • Admin controls
  • Dropbox integration
  • Zoho Office Suite
  • SSL
  • File versioning up to 25 versions
  • Secure file collaboration
  • Two-factor authentication
  • Mobile app
  • In-app chat
  • Email notification

Standard – $4/user/month (billed monthly) or $4/user/month (billed annually)

  • All Free Edition features, plus:
  • 100GB/user
  • 5GB file upload limit
  • Unlimited file versions
  • GApp integration
  • Password protection/expiry links
  • Send files to non-Docs users
  • Advanced analytics & reporting
  • Audit trail (individual team member activity details)
  • Custom branding
  • Group sharing

Premium – $6.40/user/month (billed monthly) or $6.4/user/month (billed annually)

  • All Standard Edition features, plus:
  • 1TB/user
  • 25GB file upload limit
  • SAML based SSO integration
  • Supports Active Directory groups
  • Transfer file ownership during exit
  • eDiscovery (find any file across org account)
  • Unlimited file recovery
  • Email in
  • Task and reminders

User Satisfaction

Positive Social Media Mentions 111
Negative Social Media Mentions 1

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Docs reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Docs. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Zoho Docs pricing details?

Zoho Docs Pricing Plans:

Free Trial

Free

Free

Standard

$4/user/month

Premium

$$6.40/user/month

Zoho Docs comes in two affordable plans and a free version. A free trial for 15 days is also available with no credit card requirement.

Free – For up to 25 users

  • 5GB/user
  • Desktop sync
  • 1GB file upload limit
  • Admin controls
  • Dropbox integration
  • Zoho Office Suite
  • SSL
  • File versioning up to 25 versions
  • Secure file collaboration
  • Two-factor authentication
  • Mobile app
  • In-app chat
  • Email notification

Standard – $4/user/month (billed monthly) or $4/user/month (billed annually)

  • All Free Edition features, plus:
  • 100GB/user
  • 5GB file upload limit
  • Unlimited file versions
  • GApp integration
  • Password protection/expiry links
  • Send files to non-Docs users
  • Advanced analytics & reporting
  • Audit trail (individual team member activity details)
  • Custom branding
  • Group sharing

Premium – $6.40/user/month (billed monthly) or $6.4/user/month (billed annually)

  • All Standard Edition features, plus:
  • 1TB/user
  • 25GB file upload limit
  • SAML based SSO integration
  • Supports Active Directory groups
  • Transfer file ownership during exit
  • eDiscovery (find any file across org account)
  • Unlimited file recovery
  • Email in
  • Task and reminders

What integrations are available for Zoho Docs?

Zoho Docs supports integrations with the following business systems and applications:

  • Zoho Writer
  • Zoho Sheet
  • Zoho Show
  • Zoho Mail
  • DropBox
  • Google Drive
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Reviewed By Louie Andre
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