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Zoho Inventory Review

Zoho Inventory
Our score: 9.4 User satisfaction: 100%

What is Zoho Inventory?

Zoho Inventory is a member of Zoho’s advanced productivity suite that enables companies to automate their order and inventory management, and to keep track of delivery in order to make smarter business decisions. It is suitable for eCommerce businesses from all scales and branches, and it is integrated with multiple cloud retailers and most used shipping systems. The pricing scheme is flexible, and plans are designed affordable to meet the needs of startups and on-budget companies.

The software offers end-to-end tracking, meaning that it follows inventory from the moment it has been ordered to the final moment of delivery. It provides mobile tracking as well, both for Android and iOS devices. The software includes also powerful analytic and reporting kit, and out-of-the-box features such as inventory replenishment for avoiding stock-outs, full order fulfillment and management, billing & invoicing, diverse selling channels, and much more.

To make matters even better, Zoho’s developers ensured Inventory is compatible with the rest of their productivity systems to let data migrate flawlessly across your Zoho kit. For you, this means you will be able to control inventory, sell, manage HR and customer relationships from a single platform, and using a single account. Sounds great, doesn’t it?

Overview of Zoho Inventory Benefits

As a Zoho productivity kit member, Inventory is associated to a large array of benefits and advantages, but how exactly does this system improve your order management?

Zoho Inventory is fully packed with item-kitting features, but yet customizable enough to suit the needs and requirements of every business. Its main and most competitive advantage is that it replaces the variety of platforms small and in particular large businesses have to use to list their products on the markets. Instead, Zoho Inventory makes categorization easy, because it offers listing full of critical details such as prices, SKUs, availability, and similar products. As we already mentioned, Zoho Inventory also integrates with other great Zoho products, which means its functionality can be expanded to replace even more of the third-party apps you’re currently using.

One of its most powerful features is Automated Reordering, which eliminates every possibility to miss an upcoming sale because of a stock out situation. The feature is designed in a way that enables the vendor to add notes, reminders, or to add sales channels. Meanwhile, the stock adjustment capability allows him to follow product shrinkages in details, and to capture each and every alteration. All stock changes are automatically noted in your stock, which is why you shouldn’t worry about reporting products you actually don’t have.

The app is designed to work hand-by-hand with other Zoho products, but also vital external systems, online retail platforms, and shipping providers. Depending on the needs of a particular company, the tool can be obtained at a fraction of the cost one would expect to pay for advanced online inventory management. All this being said, it becomes quite obvious that Zoho Inventory can streamline inventory processes and make them more cost-effective, which leads to better ROI rates and business growth on the long run. If you’re a small business that gets to use it for $29/month, you’ve got yourself a winning deal.

 

Overview of Zoho Inventory Features

  • Inventory Control
  • Inventory Optimization
  • Order Management
  • Order Fulfillment
  • Delivery Tracking
  • Inventory Replenishment for Avoiding Stock-Outs
  • Easy Ordering
  • Import/Export Data
  • Diverse Selling Channels
  • End-to-End Tracking
  • Billing & Invoicing
  • Open API
  • Applications Integration
  • Applications Management
  • Customizable Shipping Labels
  • Purchase Order Management
  • Order Processing
  • Software Inventory
  • Software Management
  • Sales Comparison & Reporting
  • Sales Analytics
  • Mobile Access

Zoho Inventory Position In Our Categories

Since businesses have special business-related demands, it is only rational that they avoid subscribing to a one-size-fits-all, ideal solution. Regardless, it is nearly futile to find such a software product even among well-known software products.
The better step to do can be to note down the various major factors that call for a deliberation like major features, packages, skill capability of the users, company size, etc. After which, you should follow through the product research fully. Browse through some Zoho Inventory evaluations and explore each of the software products in your shortlist in detail. Such well-rounded product investigation ascertain you weed out ill-fitting software products and subscribe to the one which includes all the features your company requires.

Position of Zoho Inventory in our main categories:

TOP 50

Zoho Inventory is one of the top 50 Sales Software products

Zoho Inventory is also listed in the following subcategories:

Since each enterprise has specific business requirements, it is prudent for them to abstain from seeking a one-size-fits-all ideal software system. Needless to say, it would be pointless to try to find such a platform even among market-leading software solutions. The smart thing to do would be to jot down the various important elements that need consideration such as required features, finances, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Zoho Inventory Inventory Management Software reviews and look into each of the other apps in your shortlist in detail. Such exhaustive research can make sure you discard ill-fitting platforms and select the app that presents all the aspects you need for business success.

How Much Does Zoho Inventory Cost?

Zoho Inventory Pricing Plans:

Free Trial

Free

Free

Basic

$29/month/organization

Standard

$79/month/organization

Professional

$249/month/organization

Zoho Inventory is available in several enterprise pricing plans. There is also a free trial plan available which you can use to try out all essential features of the service prior to buying.

Free

  • 2 Users
  • 20 Online Orders/month
  • 20 Offline Orders/month
  • 20 Shipping Labels/month
  • 20 Shipment Tracking/month
  • 3 Ecommerce Integrations
  • 5 Automated Workflows
  • Composite Items

Basic: $29/month/organization or $290/year/organization

  • 100 online orders / month
  •  Unlimited offline orders
  •  100 shipping labels / month
  •  100 shipment tracking / month
  •  $5 for additional 50 orders + 50 shipping labels
  • 2 Warehouses
  •  10 Users
  •  Composite items
  •  Ecommerce Integrations
  •  10 Automated Workflows / Module

Standard: $79/month/organization or $790/year/organization

  • 10000 online orders / month
  •  Unlimited offline orders
  •  1000 shipping labels / month
  •  1000 shipment tracking / month
  •  $5 for additional 50 orders + 50 shipping labels
  • 5 Warehouses
  •  15 Users
  •  Composite items
  •  Ecommerce Integrations
  •  10 Automated Workflows / Module
  •  Serial Number Tracking
  •  Batch Tracking

Professional: $249/month/organization or $2490/year/organization

  • 30000 online orders / month
  •  Unlimited offline orders
  •  3000 shipping labels / month
  •  3000 shipment tracking / month
  •  $5 for additional 50 orders + 50 shipping labels
  • 10 Warehouses
  •  Unlimited Users
  •  Composite items
  •  Ecommerce Integrations
  •  10 Automated Workflows / Module
  •  Serial Number Tracking
  •  Batch Tracking

 

User Satisfaction

Positive Social Media Mentions 148
Negative Social Media Mentions 0

We realize that when you make a decision to buy Inventory Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Inventory reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Inventory. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Product name:
Score:
Satisfaction:
8.5
100%

Zoho Inventory Comparisons

Zoho Inventory user reviews

My bosses are really impressed with my efficiency and I have Zoho to thanks for all of this.

Read full review >
Ansel
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2019 Company Size: More than 100 Employees Industry: Supermarkets

A fantastic modular take to today’s business apps.

Read full review >
Mattie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.10.2018 Company Size: 1-10 Employees Industry: Food & Beverages

Zoho Inventory meets all our business needs

Read full review >
Sandy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2018 Company Size: More than 100 Employees Industry: Import and Export

Cloud-based, simple and useful solution for managing Inventory

Read full review >
Austin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Cosmetics

I’m thrilled to have used Zoho. It helped my business tremendously.

Read full review >
Miriam
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.05.2018 Company Size: 1-10 Employees Industry: Luxury Goods & Jewelry

What are Zoho Inventory pricing details?

Zoho Inventory Pricing Plans:

Free Trial

Free

Free

Basic

$29/month/organization

Standard

$79/month/organization

Professional

$249/month/organization

Zoho Inventory is available in several enterprise pricing plans. There is also a free trial plan available which you can use to try out all essential features of the service prior to buying.

Free

  • 2 Users
  • 20 Online Orders/month
  • 20 Offline Orders/month
  • 20 Shipping Labels/month
  • 20 Shipment Tracking/month
  • 3 Ecommerce Integrations
  • 5 Automated Workflows
  • Composite Items

Basic: $29/month/organization or $290/year/organization

  • 100 online orders / month
  •  Unlimited offline orders
  •  100 shipping labels / month
  •  100 shipment tracking / month
  •  $5 for additional 50 orders + 50 shipping labels
  • 2 Warehouses
  •  10 Users
  •  Composite items
  •  Ecommerce Integrations
  •  10 Automated Workflows / Module

Standard: $79/month/organization or $790/year/organization

  • 10000 online orders / month
  •  Unlimited offline orders
  •  1000 shipping labels / month
  •  1000 shipment tracking / month
  •  $5 for additional 50 orders + 50 shipping labels
  • 5 Warehouses
  •  15 Users
  •  Composite items
  •  Ecommerce Integrations
  •  10 Automated Workflows / Module
  •  Serial Number Tracking
  •  Batch Tracking

Professional: $249/month/organization or $2490/year/organization

  • 30000 online orders / month
  •  Unlimited offline orders
  •  3000 shipping labels / month
  •  3000 shipment tracking / month
  •  $5 for additional 50 orders + 50 shipping labels
  • 10 Warehouses
  •  Unlimited Users
  •  Composite items
  •  Ecommerce Integrations
  •  10 Automated Workflows / Module
  •  Serial Number Tracking
  •  Batch Tracking

 

What integrations are available for Zoho Inventory?

Thanks to the powerful API, Zoho Inventory can be integrated with most Zoho productivity tools and various third-party systems and shipping channels. Here are few examples:

  • Zoho Books
  • Zoho CRM
  • eBay
  • Shopify
  • Amazon
  • Aramex
  • Asendia
  • Canpar
  • Deliv
  • DHL
  • Direct Link

Zoho Inventory average rating:

Average score
5/5 (11 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Ansel

PROS: I really like how Zoho allows me to get a visual update on the transactions being carried out in our business. In the database, it’s easy to see what products we still have on hand. Likewise, keeping details of purchased products and their buyers is easy now too. Tracking all the movements of stocks and sales in our business is now so easy thanks to this robust tool.

CONS: None at all. I rely so heavily on this software and I have it to thank for making my workload so much easier.

Reviewed 2 months ago

Read full review >

The least favorable review

Lucille

PROS: I like that it allows us to subscribe to the apps that we need. Also, the other good thing is that it can be integrated easily with other outside apps. It provides great features suitable for retailers and wholesalers.

CONS: If you are part of specific industry it might not meet your needs. Imn addition, they could improve the reporting feature, it’s not customizable unless you purchase the reporting app. But, on the other hand, the app is not as user friendly as it should be.

Reviewed 2 years ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

My bosses are really impressed with my efficiency and I have Zoho to thanks for all of this.

Read full review >
Ansel
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2019 Company Size: a:1:{s:23:"More than 100 Employees";s:23:"More than 100 Employees";} Industry: a:1:{s:12:"Supermarkets";s:12:"Supermarkets";}

PROS: I really like how Zoho allows me to get a visual update on the transactions being carried out in our business. In the database, it’s easy to see what products we still have on hand. Likewise, keeping details of purchased products and their buyers is easy now too. Tracking all the movements of stocks and sales in our business is now so easy thanks to this robust tool.

CONS: None at all. I rely so heavily on this software and I have it to thank for making my workload so much easier.

What do you think about this review? Great Poor

A fantastic modular take to today’s business apps.

Read full review >
Mattie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.10.2018 Company Size: 1-10 Employees Industry: Food & Beverages

PROS: The apps are made modular to allow us to subscribe to apps that we feel that we're in need of most. The essential aspect here is that modular apps require simple integration between apps while having the ability to integrate external apps. The inventory apps has a ton of awesome functionalities.

CONS: It seems the inventory app is a bit generic. So, if you happen to be a certain industry, it may not function exactly as planned. Its reporting functionality may be its biggest weakness. It's no customer- nor product-oriented. You'll have to resort to purchasing their reporting app to be able to customize things.

What do you think about this review? Great Poor

Zoho Inventory meets all our business needs

Read full review >
Sandy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2018 Company Size: More than 100 Employees Industry: Import and Export

PROS: What I like most about Zoho Inventory is its simplicity. It provides simple and understandable interface and highly functional options. It provides great integrations with other Zoho products and with Shopify. All these integrations helps us to better run reports and to keep track of sales data.

CONS: I need shipping invoice module for international shipping and it would be great if they could include outside service providers.

What do you think about this review? Great Poor

Cloud-based, simple and useful solution for managing Inventory

Read full review >
Austin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Cosmetics

PROS: I really like how this product is designed. It allows you to keep track of every step from the very beginning till the end. There are great integrations with other Zoho products and third party applications. In addition, I like that there are options to calculate prices with Sales orders directly from my mobile device.

CONS: The searching capabilities while entering products in Sales Order needs some improvements. I need history of content of the emails that are sent from Zoho server.

What do you think about this review? Great Poor

I’m thrilled to have used Zoho. It helped my business tremendously.

Read full review >
Miriam
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.05.2018 Company Size: 1-10 Employees Industry: Luxury Goods & Jewelry

PROS: It's so simple to utilize. The layout looks simple and attractive at the same time. Zoho Invenotry isn't just the app that I use, I'm also making use of Zoho CRM for my own clients. Meanwhile, I'm using Zoho Projects for any internal-based activities. They all link to one tightly-run system.

CONS: It comes with a few downfalls. Its backend appears to be locked down. That would mean little to no customizations can be done regardlessof how important they are. In addition, connectivity between Zoho CRM and Zoho Inventory is severely limited at this time.

What do you think about this review? Great Poor

Suitable for my needs

Read full review >
Lucille
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.04.2018 Company Size: 1-10 Employees Industry: Food & Beverages

PROS: I like that it allows us to subscribe to the apps that we need. Also, the other good thing is that it can be integrated easily with other outside apps. It provides great features suitable for retailers and wholesalers.

CONS: If you are part of specific industry it might not meet your needs. Imn addition, they could improve the reporting feature, it’s not customizable unless you purchase the reporting app. But, on the other hand, the app is not as user friendly as it should be.

What do you think about this review? Great Poor

It helps me to simplify our business processes

Read full review >
May
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.04.2018 Company Size: 1-10 Employees Industry: Textiles

PROS: The good thing about Zoho is its cloud-based program. I used other similar tools like Quickbooks but this one meets all my needs, it fits perfectly in my business. Zoho’s customer support service is great, there are great payment options and invoice features.

CONS: When the sales order is converted to purchase order the detailes are not available on the PO and only the default product comes through.

What do you think about this review? Great Poor

It changed the way we do our business

Read full review >
Tracy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: It was easy to implement, it provides great options for managing inventory and to keep track of every action. The workflow is simple and straightforward. It can be used by everyone within my company and it doesn’t require special skills. The reporting feature is great and it meets our needs.

CONS: It can be really complicated to integrate it with CRM. They could improve the support service because they couldn’t help me to improt invoices to the CRM.

What do you think about this review? Great Poor

It integrates perfectly with other Zoho products

Read full review >
Heidi
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.02.2018 Company Size: 1-10 Employees Industry: Luxury Goods & Jewelry

PROS: It is simple and its layout is visually appealing. I can integrate it with other Zoho projects such as Zoho CRM and Zoho projects for doing some internal activities. All Zoho products combined together create one cohesive system which is highly useful for keeping track of every aspect of your business.

CONS: The back-end cannot be customized because there are some changes. In addition, there is limitation when it comes to connection betweenInventory and CRM.

What do you think about this review? Great Poor

One of the best inventory management solutions

Read full review >
Sue
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.02.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Zoho inventory is cloud based and simple inventory management tool suitable for multinational corporation. It is highly useful tool within our corporation because it helps us to go through every challenge we face. It provides great options for managing processes.

CONS: I wish they could improve the search engine.

What do you think about this review? Great Poor

Great tool for managing complex inventory

Read full review >
Francisco
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.01.2018 Company Size: More than 100 Employees Industry: Fine Art

PROS: I was searching for a tool that would help me to manage complex inventory and a tool that would provide me with thorough financial reports on profit and trends. Thankfully, I have found Zoho which fits perfectly with my business. The dashboard is easy to use and straightforward.

CONS: I haven’t found something that I might dislike about Zoho Inventory.

What do you think about this review? Great Poor

It is highly helpful solution for running my business

Read full review >
Penny
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.12.2017 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Zoho product has great inventory and book software integrations which are easily accessible. Also, I really like the billing and purchase sync. The dashboard is smooth and straightforward.

CONS: I cannot use it on my Android device and this is dislike because our employees often manage the some processes via mobile device.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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