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User review of Zoho Mail

Good features for enterprise users

- by Brenda

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Zoho Mail offers great features for enterprise users. It is more powerful than Gmail for corporate users as it offers many new features. You can view all the attachments in your email which is a good benefit. The free version is ad-free and allows up to 25 users which is excellent for a free package.

What aspects are problematic or could work better?

The number of features seem a bit crowded making the system less user-friendly. As mentioned earlier, Zoho Mail is targeted at enterprise users. The premium pricing packages are worth the investment. However, the free version does not compare well with the established players in the email services category.

What specific problems in your company were solved by this product?

Zoho Mail is a great solution for startups who can set up their own email ID. The basic features of the app are satisfactory. Zoho Mail offers an ad-free, clean interface, but it seems to focus more on its paid packages as its free version does not compare well with the features offered by other free email providers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Semiconductors

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.