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User review of Zoho Mail

Top rate email interface

- by Nick

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

For me the highlight is the multiple tabs feature that enables you to compose multiple emails by just moving through the tabs. This is a much better option to Outlook 2013 where you need to click through multiple windows. Zoho Mail makes it easy to compose effective business emails by searching for info in email groups to include in your email and allows you keep everything organized tidily in tabs. Your assistant can read previous emails and keep multiple tabs for reference instead of juggling multiple windows like in Outlook.

What aspects are problematic or could work better?

The downside to the multiple tabs feature is you may open too many tabs and get overwhelmed if you try to do too much. I am also worried that when Zoho Mail launches their new interface they may not allow you to use the old one.

What specific problems in your company were solved by this product?

Zoho Mail has boosted my company’s productivity with regards to business emails. It is a great improvement over Outlook 2013 which I was using previously.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Unavailable

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.