- Home Business Process Management Software Zoho One The Operating System for Business
- Why is FinancesOnline free
User review
of Zoho One
The Operating System for Business
-
by Craig Marsh
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Integration and Breadth of Integration, Security, Price, User Experience, Support.
What aspects are problematic or could work better?
Zoho has more than 50 products and although it has built them over 20 years or so, they still bring out three new products per year. This puts them at the bleeding edge. Their technology is at the forefront but there are some reliabilty issues.
What features/services would you like to see in future versions of this product?
I would like to be able to use their AI through my Google Assistant or similar device.
What specific problems in your company were solved by this product?
Integration of Marketing, Sales, and Financial aspects of our business to give managers the intelligence they need quickly AND without large amounts of time to sort and import data from a disparity of systems.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Zoho One replaces basically everything you need to run a company so all our Microsoft products, marketing software, and financial package.
Why did you decide to change it?
Cleaner integration and lots of functionality.
Are you satisfied with the change?
Very.
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It increased the accountability by providing businesses with a system of checks and balances.
- It improved the reliability of information and its timely delivery to concerned departments and personnel.
- It simplified compliance with government regulations and standards.
- It allowed for monitoring corporate resources, resulting in their maximized utilization.
- It helped in securing company resources and information.
PRICING & COSTS
What was the cost of implementing this product?
I did it all myself but this is usually a $25,000 - $50,000 job if you deploy a lot of the 50+ components available.
What is your total annual cost for using this product?
$420
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Process Management
Asset Management ok
3
Business Rules Management amazing
5
Collaboration amazing
5
Data Mapping amazing
5
Lifecycle Management ok
3
Process Analysis ok
3
Process Capture ok
3
Process Change Tracking very poor
1
Process Mapping very good
4
Process Modeling & Design very good
4
Process Simulation mediocre
2
Forms amazing
5
Analytics very good
4
Data Access amazing
5
SOA and Integration very good
4
Visibility and Transparency amazing
5
