Zoho One Review
What is Zoho One?
Zoho One is an innovative and comprehensive suite of business applications. The platform places complete administrative control in the hands of users at an affordable price. Administrators and owners are also afforded full supervision over business data, from employee management and team guidance to work processes and security policies.
With Zoho One, entrepreneurs and businesses can also bring their work with them on mobile devices through native applications for Android and iOS. These apps give users the same experience they get when they are on a desktop or laptop with just one login and password.
An all-inclusive platform like Zoho One enables users to access correct information anytime and anywhere, encouraging employees to be more productive and efficient.
Show MoreOverview of Zoho One Benefits
All-in-One Solution
Zoho One is a full-featured platform that is equipped with more than 35 applications that enable businesses of all sizes to increase their sales, promote their products and services, and manage back-end processes. The software also supports communication between teammates and customers for to facilitate smooth workflows.
Integrated Operations
With Zoho One, businesses can connect their teams and integrate their workflows for a smoother intra-organizational efficiency. Applications included in the platform allow different groups to communicate and collaborate with workmates in the same team and in others. This enables people to get the right information at the right time.
Also, Zoho One is a way of mitigating IT expenses because the platform connects each department at less the cost.
Single Sign-On
Zoho One enables users to access the platform on their desktop and laptop computers as well as on their mobile devices with a single, secure account. This makes accessing the software’s features more efficient. It also helps administrators maintain tight control over business data and security policies.
Broad Ecosystem
Zoho One does not work alone. It is connected with other applications to create an ecosystem of custom apps and extensions available in the Zoho Marketplace that make the platform extendable.
Show MoreOverview of Zoho One Features
- CRM
- Sales Performance Gamification
- Insights & Reports
- Contact Manager
- Sales Inbox
- Sales IQ
- Campaigns
- Social Media Tools
- Surveys & Feedbacks
- Forms
- Help Desk
- Remote Troubleshooting
- Business Email
- Team Communication
- Projects Management
- Private Team Social Network
- Slide Decks Presentation
- Browser-Based Conferencing
- Zoho Office Suite
- Digital Signature
- Note Taker
- Password Vault
- Accounting Software
- Billing & Invoicing
- Expense Tracking & Reports
- Inventory Management
- Employee Management
- Recruiting Module
- Custom Applications
- Mobile Applications
Awards & Quality Certificates
Zoho One Position In Our Categories
Knowing that companies have specific business-related requirements, it is only wise that they steer clear of picking a one-size-fits-all, “perfect” software product. However, it is hard to chance on such a software product even among well-known software systems. The logical thing to undertake would be to set down the various critical aspects that merit scrutiny including important features, packages, skill competence of staff, organizational size, etc. Next, you must do the product research through and through. Read some Zoho One evaluations and check out the other solutions in your list more closely. Such well-rounded research ensures you steer clear of mismatched software solutions and choose the system that offers all the benefits your business requires.
Position of Zoho One in our main categories:
TOP
20
Zoho One is one of the top 20 Business Process Management Software products
Since each company has unique business requirements, it is sensible for them to abstain from seeking a one-size-fits-all faultless software system. Needless to say, it would be useless to try to find such an app even among widely used software solutions. The clever thing to do would be to catalog the various vital elements that require consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Zoho One Business Process Management Software reviews and look into each of the other solutions in your shortlist in detail. Such comprehensive groundwork can make sure you reject ill-fitting systems and choose the system that provides all the aspects you need for business success.
How Much Does Zoho One Cost?
Zoho One Pricing Plans:
Free Trial
Zoho One
$35.00/user/month
What are Zoho One pricing details?
Zoho One Pricing Plans:
Free Trial
Zoho One
$35.00/user/month
Zoho One offers a single enterprise pricing plan for all users. Here are the details:
Zoho One – $35.00/user/month or $30.00/user/month/annual billing
- 40 Integrated Business Apps
- Enterprise-level Features
- Mobile, Native Apps & Extras Included
- Centralized Administrative Control
- One Invoice for Your Organization
- All-In-One Licensing Model
- Must buy license for every employee
A 30-day free trial is available for interested entrepreneurs and businesses.
User Satisfaction
Positive Social Media Mentions
21
Negative Social Media Mentions
3
We are aware that when you decide to buy a Business Process Management Software it’s vital not only to find out how professionals score it in their reviews, but also to discover if the actual clients and businesses that use this software are actually happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Zoho One reviews across a broad array of social media sites. The information is then featured in a simple to digest way revealing how many users had positive and negative experience with Zoho One. With that information at your disposal you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Zoho One?
No information available.
Zoho One User Reviews
Zoho One average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
2/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Integration and Breadth of Integration, Security, Price, User Experience, Support.
CONS: Zoho has more than 50 products and although it has built them over 20 years or so, they still bring out three new products per year. This puts them at the bleeding edge. Their technology is at the forefront but there are some reliabilty issues.
The least favorable review
PROS: Many functions in on app so it's good for having just one integrated app for business.
CONS: Some bugs are here and there. Integration is not that easy actually even syncing data to be used between apps and exporting and importing data between apps. On-boarding team and Support team don't seem to be knowledgeable enough for their tasks, insensible--many times I asked one thing but explain the other thing which I already explained it in my enquiry, unprepared before calls causing to a huge waste of my time, poor communication, not well-responding to requirements/bugs needed to be fixed, late for sessions/calls many times even 40 min late without informing anything and no show (without letting me in advance or during the appointment time) though our appointments were booked!
More reviews from 3 actual users:
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The Operating System for Business
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 11.10.2021
Company Size: 1-10 Employees
Industry: Marketing and Advertising
PROS: Integration and Breadth of Integration, Security, Price, User Experience, Support.
CONS: Zoho has more than 50 products and although it has built them over 20 years or so, they still bring out three new products per year. This puts them at the bleeding edge. Their technology is at the forefront but there are some reliabilty issues.
App is ok with some bugs but support is very poor
Read full review >
2/5
Overall impression
1/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 26.03.2021
Company Size: 1-10 Employees
Industry: Marketing and Advertising
PROS: Many functions in on app so it's good for having just one integrated app for business.
CONS: Some bugs are here and there. Integration is not that easy actually even syncing data to be used between apps and exporting and importing data between apps. On-boarding team and Support team don't seem to be knowledgeable enough for their tasks, insensible--many times I asked one thing but explain the other thing which I already explained it in my enquiry, unprepared before calls causing to a huge waste of my time, poor communication, not well-responding to requirements/bugs needed to be fixed, late for sessions/calls many times even 40 min late without informing anything and no show (without letting me in advance or during the appointment time) though our appointments were booked!
Good Intentions with Poor Execution
Read full review >
4/5
Overall impression
1/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 19.09.2018
Company Size: N/A
Industry: N/A
PROS: Zoho One offers access to a great suite of applications that are easily customizable, and in most cases, they can be integrated. All of this at a fairly reasonable price. There are many pleasing aspects to the design.
CONS: Customer support is a nightmare! The people who work for Zoho are very nice and they genuinely want to help, but they can't because Zoho is so disorganized. Zoho takes great pride in being a company of engineers that think sales is a dirty word. Unfortunately, this leads to ignoring the customer experience in the pursuit of new and better features. Each development group works in a silo. If you have a problem with mail and the CRM, you have to work with two different teams to find a solution, and too often one team will implement changes without checking to see if they will adversely affect the use of other Zoho applications. When I started using Zoho One, they told me that I'd have a concierge who would help. It's been over three months since I contacted my concierge about an issue that is still unresolved. All he did was tell me that he was going to connect me with a customer support team.
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Zoho One user reviews
The Operating System for Business
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 11.10.2021
Company Size: 1-10 Employees
Industry: Marketing and Advertising
App is ok with some bugs but support is very poor
Read full review >
2/5
Overall impression
1/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 26.03.2021
Company Size: 1-10 Employees
Industry: Marketing and Advertising
Good Intentions with Poor Execution
Read full review >
4/5
Overall impression
1/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 19.09.2018
Company Size: N/A
Industry: N/A
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