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User review of Zoho Reports

Cheap, but powerful

- by Ann

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I don't know about other users, but I've never worked with such solid tool without doing some serious cutting of my budget. This is the first time I got something that powerful on such a reasonable price! Zoho Reports enabled me to create detailed custom reports, and all I have to do is to import data from our local database, either manually or with automatic scripts.

What aspects are problematic or could work better?

It took me a while to get used to its interface. The setup process was somehow more than my intuition can handle, and I stuggled to do script uploading because there was no feedback to inform me on the success of my operation. I compared it to some more expensive tools (Tableau, SAP Lumira), and saw that many essential features are still missing. However, Zoho Reports is a great on-budget solution for less advanced operations.

What specific problems in your company were solved by this product?

We achieved the expected level of integration between our reporting tools (the more tabular ones), and we compensated the gaps of our previous systems with Zoho Reports' graphic orientated reporting. Our reports look far more professional than they did before, and we also displayed our brand's logo on them.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consultant

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.