What are the best aspects of this product?
Needless to say, the best features are definitely easiness and simplicity. They are strengthened by well-executed integration with other technologies, and small business can really thank their little stars for such wonderful connectors.
What aspects are problematic or could work better?
My comments are not really dislikes. I would call them suggestions instead: Let's say that developers should work to improve troubleshooting for their interface, offer Cloud based data only upon purchase, or charge On-premise software as Service Software in order to make it more optimal.
What specific problems in your company were solved by this product?
I use Zoho Reports for market intelligence analysis, and sales analysis and visibility.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year