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User review of Zoho SalesIQ

Simple, efficient and easy to use solution

- by Pat

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

ZohoSales is extremely easy to use and we are using it on a daily basis within our Support management department. We can easily add the system to our website’s source code, and you need to place the code on all web pages. When it comes to prics, this is one of the most affordable products we have ever used, as we are small company we needed plan for 3 users only, we started with free version and then we upgraded to Basic version.

What aspects are problematic or could work better?

You have to update HTML source code if you want to use this system to the fullest, therefore you will need complete access to your website.

What specific problems in your company were solved by this product?

It helps us to increase our traffic and to make integration with CRM and Support software.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Hardware

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.