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User review of Zoho Social

A social management channel that’s convenient to use.

- by Andy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It UI is user-friendly. It took me less time to adapt to the system. Now, I have a concise idea on how to use it. The webinar has been a huge help. It helped me maximize its wide range of features.

What aspects are problematic or could work better?

Some things I don't favor. I can't "like" any comment. I can't respond to comments made. At times, I never get an aletrt on my mobile device for Instagram posts and time.

What specific problems in your company were solved by this product?

It saved me a lot of time by pre-scheduling posts. I get to choose the optimal time in getting my followers engaged. Real-time reports on my current performance. Having the ability to compare performance on the content being put out. I understand now that there are varying content capable of achieving different engagement levels on social media, which helped me plan better on the content that I want to leave for each social channel.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.