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Zoho Social REVIEW

Social Media Management Software

15 user reviews
USER SATISFACTION 100%
OUR SCORE 9.0

What is Zoho Social?

ZOHO Social is a smart tool that helps businesses grow their presence on the social media by reaching the right audience at the right time. It allows tracking revenue from social media marketing efforts and managing multiple social networks, monitoring keywords, scheduling unlimited posts and team collaboration from a single dashboard. It works great with Facebook, Twitter, Google+, LinkedIn and Instagram and can also be integrated with ZOHO CRM.

It allows businesses to publish relevant content when the audience is most likely to see it through its prediction engine. Businesses can listen and engage with their audience in real time and updated about what customers are talking about them. The ready-made or custom reporting tools provide businesses with insightful information to help measure and improve performance. Reports can also be shared and discussed with team members to ensure effective collaboration and decisions.

Overview of Zoho Social Benefits

ZOHO Social’s powerful media publishing tools work great to help businesses create compelling content and automate their publishing tasks. Posts can be published instantly or scheduled for different social networks from a single compose window, which also shows the percentage of top engagers likely to view the post at specified time. SmartQ/prediction engine allows posting for a time when followers are most likely to see them and helps target Facebook posts by location and different time zones. The bulk scheduler makes it easier to create and schedule multiple posts in one go, while the native Android and iOS apps enable users to publish on the go.

The SociaShare extensions for Chrome and Firefox allow users to instantly share content right from the browser without leaving the window. Its collaboration features let teams brainstorm ideas and work together to come up with better and more compelling content. Social media performance reports can also easily be shared with teams, allowing them to work together to plan their social media strategy more effectively.

The monitoring tools allow you to keep track of when your customers reach out to you to make sure your team can respond in a timely manner. Conversations stay in-context with the communication history. Search tools help discover new business prospects and track competitors, hashtags, and events and save them for future reference. The Brand Inbox provides a unified view of all messages, turning them into conversations and allowing filtering them by social networks. Statistics and Analytics provide insightful data and visual reports of social media presence and performance.

Overview of Zoho Social Features

  • Automatic Scheduling
  • Activity Logging
  • Bulk scheduling
  • Keyword tracking
  • Brainstorming
  • Multi-Channel marketing
  • Social Media metrics
  • One window management
  • Shortened links
  • SmartQ
  • Repeat Post
  • Android, iOS apps
  • Chrome, Firefox extensions
  • Sharing and collaboration
  • Brand Mentions
  • Statistic and reports
  • Twitter lists
  • Unified messages
  • Real-time monitoring
  • Multi-channel marketing

Zoho Social Position In Our Categories

Position of Zoho Social in our main categories:

50

Zoho Social is one of the top 50 Marketing Software products

5

Zoho Social is one of the 5 Social Media Management Software products

50

Zoho Social is one of the 50
Marketing Software products

5

Zoho Social is one of the 5
Social Media Management Software products


Zoho Social is also listed in the following subcategories:

Category:Position:Category:Position:
Social Media Monitoring Software#7
Category:Position:
Social Media Monitoring Software#7

Each enterprise is different, and can require a special Marketing Software solution that will be fit for their company size, type of customers and staff and even particular industry they deal with. We advise you don't count on getting an ideal solution that is going to work for every business no matter what their history is. It may be a good idea to read a few Zoho Social reviews first and even then you should pay attention to what the solution is supposed to do for your company and your workers. Do you require a simple and straightforward app with just elementary functions? Will you really use the advanced functionalities needed by experts and large enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to locate a solid app that will fit your budget.

How Much Does Zoho Social Cost?

Zoho Social Pricing Plans:
Free trial
Free Edition
Free
Standard Plan
$10/month
Professional Plan
$50/month
Agency Plan
$83.33/month
Agency Plus Plan
$125/month

Zoho Social offers a free edition and 2 priced plans each for businesses and agencies:

Free Edition

  • 1 Team Member
  • 1 Brand
  • URL shortener
  • zShare Browser Extension

Plans for Businesses

Standard Plan – $8.33/mo (annual) or $10 (month-to-month) plus applicable taxes

  • 1 Brand
  • 2 Team Members
  • Facebook, Twitter, LinkedIn, Google+, and Instagram
  • Publishing and Scheduling
  • Default Zoho URL shortener + Bit.ly integration
  • Smart Q
  • Basic Reports
  • Collaboration
  • Monitoring (5 columns/ brand)
  • Zoho CRM Integration
  • zShare Browser Extension

Professional Plan – $41.66/mo (annual) or $50 (month-to-month) plus applicable taxes

  • 3 Brands
  • 5 Team Members

Includes all Standard plan features, plus:

  • Advanced Publishing and Scheduling
  • Publishing Calendar
  • Bulk Scheduler
  • Monitoring (15 columns/ brand)
  • Advanced Reports
  • Custom Reports
  • Facebook Lead Ads
  • Sentiment Analysis

Add-ons

  • Team Members at $10/member (month-to-month) or $100/member (annual)
  • Brands at $10/brand (month-to-month) or $100/brand (annual)

Plans for Agencies

Agency Plan – $83.33/mo (billed annually) plus applicable taxes

  • 15 Brands
  • 5 Team Members

Includes all Professional plan features, plus:

  • Agency name, logo, favicon, and custom domain
  • Personalized client invite emails
  • Agency-branded reports
  • Custom view for clients
  • Free login for clients

Agency Plus Plan – $125/mo (billed annually) plus applicable taxes

  • 25 Brands
  • 5 Team Members

Includes all Professional plan features, plus:

  • Agency name, logo, favicon, and custom domain
  • Personalized client invite emails
  • Agency-branded reports
  • Custom view for clients
  • Free login for clients

Add-ons

  • 5 Team Members at $350/year
  • 5 Brands at $350/year

 

User Satisfaction

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Social reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Social. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

121

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

Zoho Social User Reviews

What are Zoho Social pricing details?

Zoho Social Pricing Plans:
Free trial
Free Edition
Free
Standard Plan
$10/month
Professional Plan
$50/month
Agency Plan
$83.33/month
Agency Plus Plan
$125/month

Zoho Social offers a free edition and 2 priced plans each for businesses and agencies:

Free Edition

  • 1 Team Member
  • 1 Brand
  • URL shortener
  • zShare Browser Extension

Plans for Businesses

Standard Plan – $8.33/mo (annual) or $10 (month-to-month) plus applicable taxes

  • 1 Brand
  • 2 Team Members
  • Facebook, Twitter, LinkedIn, Google+, and Instagram
  • Publishing and Scheduling
  • Default Zoho URL shortener + Bit.ly integration
  • Smart Q
  • Basic Reports
  • Collaboration
  • Monitoring (5 columns/ brand)
  • Zoho CRM Integration
  • zShare Browser Extension

Professional Plan – $41.66/mo (annual) or $50 (month-to-month) plus applicable taxes

  • 3 Brands
  • 5 Team Members

Includes all Standard plan features, plus:

  • Advanced Publishing and Scheduling
  • Publishing Calendar
  • Bulk Scheduler
  • Monitoring (15 columns/ brand)
  • Advanced Reports
  • Custom Reports
  • Facebook Lead Ads
  • Sentiment Analysis

Add-ons

  • Team Members at $10/member (month-to-month) or $100/member (annual)
  • Brands at $10/brand (month-to-month) or $100/brand (annual)

Plans for Agencies

Agency Plan – $83.33/mo (billed annually) plus applicable taxes

  • 15 Brands
  • 5 Team Members

Includes all Professional plan features, plus:

  • Agency name, logo, favicon, and custom domain
  • Personalized client invite emails
  • Agency-branded reports
  • Custom view for clients
  • Free login for clients

Agency Plus Plan – $125/mo (billed annually) plus applicable taxes

  • 25 Brands
  • 5 Team Members

Includes all Professional plan features, plus:

  • Agency name, logo, favicon, and custom domain
  • Personalized client invite emails
  • Agency-branded reports
  • Custom view for clients
  • Free login for clients

Add-ons

  • 5 Team Members at $350/year
  • 5 Brands at $350/year

 

What integrations are available for Zoho Social?

Zoho Social integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • LinkedIn
  • Google+
  • Instagram
  • ZOHO CRM
  • Chrome and Firefox Extensions

User reviews


User reviews in total: 15

11
4
0
0
0

Average Rating:

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The most favorable review

Derek

2 months ago


Pros: I love the fact that it comes with a crispy, clean UI. Stats are easy to comprehend. I can see just about everything clearly from the dashboard. This has been my favorite social platform so far. I've used other third party apps like MeetEdar, Buffer, and Hoosuite. None of them comes close to Zoho.

Cons: It would be awesome if there was a way for me to look into the scheduled posts. Maybe see upcoming post feeds on the dashboard instead of just indicating the posts that were already published? I'd like to see a feature of SmartQ that would let me determine whether there was already something being posted on a specific day.

The least favorable review

Gwen

6 months ago


Pros: Simply put, the product is simple to utilize. It even offered video tutorials and suggestions on when a post can be made. I like how info on mentions/likes are streamlined to the desktop. The mobile app keeps me updated frequently. Through that, I can do any last-minute scheduling and alterations on posts.

Cons: What's missing is its integration with Instagram. It's not as seamless. But this could be a temporary thing. The process at the moment involces manual intervention when posting time and scheduled posts.

Published 2 months ago
Verified
user
I love the fact that it comes with a crispy, clean UI. Stats are easy to comprehend. I can see just about everything clearly from the dashboard. This has been my favorite...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Using it is easy. I find the tool to be efficient and highly intuitive. I love the simplicity of the setup. The tool helped me walk through the process. One positive...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I like being able to utilize a single post on a lot of platforms at the same time. I like how you can do reporting, monitoring, and looking into messages within the tool....



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I love how smooth the tool is in terms of immersion. The layout is clean and crips. I like the the fact that it's not as crowded as it appears to be. They were thoughtful...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I like how I can set up posts free of charge through this tool. It's offering me a peace of mind knowing that I can accomplish a lot of postings in a week. The tool is...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Simply put, the product is simple to utilize. It even offered video tutorials and suggestions on when a post can be made. I like how info on mentions/likes are...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
We've given Zoho Social a go the past couple or so weeks. From what we can tell, it's a tool that we came to love. Social media management has never been this simple. It...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
The UI was simple to utilize. It's really easy to understand. I'm able to handle multiple social media channels at the same time. I can choose which posts I want to show...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I've given other social media posting apps a go. And this app happens to be free. So who doesn't like things given to them free of charge? Obviously you get less...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Zoho Social is incredible in integrating a number of things found in multiple platforms into one place. I was impressed with their service. Positive reviews of this...



What do you think about this review? Great Poor

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