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User review of Zoho Social

Simple to use and priced reasonably. I can’t wait for its integration with CRM.

- by Gwen

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Simply put, the product is simple to utilize. It even offered video tutorials and suggestions on when a post can be made. I like how info on mentions/likes are streamlined to the desktop. The mobile app keeps me updated frequently. Through that, I can do any last-minute scheduling and alterations on posts.

What aspects are problematic or could work better?

What's missing is its integration with Instagram. It's not as seamless. But this could be a temporary thing. The process at the moment involces manual intervention when posting time and scheduled posts.

What specific problems in your company were solved by this product?

Zoho Social resolved my needs in frequent (and smaller) posting. It offered insight on how I can be effective and be able to reach everything on the desktop. With my needs becoming complex, the product being put out will continue to evolve. I look forward to its Zoho CRM integration. That way, I can offer feedback reporting to all customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Publishing

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.