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User review of Zoho Survey

Zoho Survey is one of the best solutions for creating and launching surveys

- by Ralph

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that Zoho Survey offers great integration with other Zoho systems. I can easily get additional data from other systems by using one account. Also, it provides great templates and you can use them to create the surveys so they can be more eye-catching to our clients.

What aspects are problematic or could work better?

They could imporve the design of the interface.

What specific problems in your company were solved by this product?

I’m using it to get information about my customers and to know what they need and want to read from me. Thanks to those surveys I can make better decisions based on my clients’ feedback. The surveys are easy to build and this means that they don’t take much time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.