Zoho Survey REVIEW

Survey Software

8 user reviews
USER SATISFACTION 99%
OUR SCORE 8.4

What is Zoho Survey?

Zoho Survey is a straightforward, decent online survey tool that addresses basic survey needs and requirements. The platform proves to be an adequate option for companies and organizations that want to conduct surveys in customer satisfaction, education, human resources, marketing, marketing research and other business areas with a variety of custom or pre-built templates.

Zoho Survey provides users with a wide selection of built-in reports and interactive charts to help them analyze and comprehend the survey results and derive intelligent, actionable insights. Users can also export survey data in standard formats (.cvs or .xls) for a more traditional spreadsheet viewing. Zoho Survey offers integrations with other Zoho tools as well as leading business applications including MailChimp, Google Apps, and Sheets.

Overview of Zoho Survey Benefits

Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results. With Zoho Survey, you can extend your reach to your audience through any device, and check out the results in detailed graphics as they come in.

Achieving quality responses is just the tip of the iceberg. Zoho Survey lets you share your materials anywhere. Do you prefer to host your surveys and questionnaires on your own website? Or do you up to have them embedded on other domain? Whatever your preference may be, Zoho Survey simplifies that for you.

Surveys created using the Zoho Survey system are optimized for mobile devices. That means your respondents can easily access your questions and submit their answers wherever they may be. Poor internet connectivity is not a hindrance when collecting responses. Zoho Survey is able to get them even when they system is down or offline. You can upload them once your connection is back on.

Extend your reach beyond geographical boundaries. Zoho Survey supports multiple languages. That means you can create surveys, have them translated to more than 30 languages, and start collecting responses from anywhere in the world. If opt to send your surveys via email, you’ll love Zoho Survey’s integration with MailChimp and Zoho Campaigns.

Overview of Zoho Survey Features

  • Survey Questions
  • Custom Themes
  • Survey Branding
  • Collect Responses
  • Advanced Reporting
  • Share Surveys
  • Integrations
  • Improved Responses
  • Secure Surveys

Zoho Survey Position In Our Categories

Position of Zoho Survey in our main categories:

100

Zoho Survey is one of the top 100 CRM Software products

10

Zoho Survey is one of the top 10 Survey Software products

100

Zoho Survey is one of the top 100
CRM Software products

10

Zoho Survey is one of the top 10
Survey Software products


Zoho Survey is also listed in the following subcategories:

Category:Position:Category:Position:
Feedback & Reviews Management Software#7
Category:Position:
Feedback & Reviews Management Software#7

Every enterprise has its own characteristics, and might need a particular type of CRM Software solution that will be fit for their business size, type of customers and staff and even particular industry they support. We advise you don't count on locating a perfect solution that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few Zoho Survey reviews first and even then you should keep in mind what the software is intended to do for your business and your employees. Do you require an easy and intuitive service with only elementary functions? Will you really make use of the advanced functionalities needed by pros and big enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable service that will fit your budget.

How Much Does Zoho Survey Cost?

Zoho Survey Pricing Plans:

Free

  • Unlimited surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

Standard – $19/month (billed annually) or $24/month (monthly billing)

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Custom survey design
  • Custom branding
  • Question & page logic
  • Offline survey
  • Share surveys
  • Advanced reporting

Premium – $24/month (billed annually) or $29/month (monthly billing)

  • All Standard features
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

Enterprise – $41/month (billed annually) or $49/month (monthly billing)

  • All Premium features
  • Admin + 2 users
  • User management
  • Portal creation

User Satisfaction

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Survey reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Survey. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

125

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

Zoho Survey User Reviews

What are Zoho Survey pricing details?

Zoho Survey Pricing Plans:

Free

  • Unlimited surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

Standard – $19/month (billed annually) or $24/month (monthly billing)

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Custom survey design
  • Custom branding
  • Question & page logic
  • Offline survey
  • Share surveys
  • Advanced reporting

Premium – $24/month (billed annually) or $29/month (monthly billing)

  • All Standard features
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

Enterprise – $41/month (billed annually) or $49/month (monthly billing)

  • All Premium features
  • Admin + 2 users
  • User management
  • Portal creation

What integrations are available for Zoho Survey?

Zoho Survey integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Campaigns
  • Zoho SalesIQ
  • MailChimp
  • Google Sheets

User reviews


User reviews in total: 8

6
1
1
0
0

Average Rating:

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The most favorable review

Rosalie

2 months ago


Pros: What I like most about Zoho Survey is the integration with Zoho CRM tool. I like that we can do just anything once the upgrade is done to Zoho CRM. Furthermore, this system integrates the responses with our Leads module directly on our CRM so we can manage the information to fit our needs.

Cons: I don’t really like the integration with GoogleSheets, we have experienced some issues with this integration, in other words, there were some unanswered questions because the respondent took different path and when we looked at the sheets some questions were unanswered.

The least favorable review

Joey

2 months ago


Pros: Zoho has great set of tools and great products. I like that you can use all its product from one account. The UI of this system si simple and flexible. It has great integrations with CRM and I especially like the integration with Google Spreadsheets. It proivides great set of themes and you can localize your surveys so you can get more responses. Its forms are simple and you can add tags and pre-populate a name field.

Cons: It’s basic system and there are some limitations within the amount of question.

Published 2 months ago
Verified
user
What I like most about Zoho Survey is the integration with Zoho CRM tool. I like that we can do just anything once the upgrade is done to Zoho CRM. Furthermore, this...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I have created lots of Surveys through Zoho Survey solution. The interface is smooth and well-thought. It provides great options and set of tools. There are integrations...



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Published 2 months ago
Verified
user
Zoho has great set of tools and great products. I like that you can use all its product from one account. The UI of this system si simple and flexible. It has great...



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Published 3 months ago
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user
Zoho Survey has nice-looking design, it is flexible and simple to use. What’s most important about this system is that you can use it for free! I’ve created lots of...



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Published 4 months ago
Verified
user
I really like Zoho Survey and I have to say that this is one of my favorite tool to create and launch surveys. I can use it for simple or complex data collection, the...



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Published 5 months ago
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user
With Zoho Survey we can easily create and build surveys. In addition, the other thing that I like most is that I can pre-populate fields that are within the CRM. You can...



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Published 5 months ago
Verified
user
I like that Zoho Survey offers great integration with other Zoho systems. I can easily get additional data from other systems by using one account. Also, it provides...



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Published 5 months ago
Verified
user
In the past we used Survey Monkey and Jotform but we are not satisfied from these two products. Zoho Survey offers great flexibility and control and it provides...



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