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Zoho Survey REVIEW

Survey Software

17 user reviews
USER SATISFACTION 99%
OUR SCORE 8.4

What is Zoho Survey?

Zoho Survey is a straightforward, decent online survey tool that addresses basic survey needs and requirements. The platform proves to be an adequate option for companies and organizations that want to conduct surveys in customer satisfaction, education, human resources, marketing, marketing research and other business areas with a variety of custom or pre-built templates.

Zoho Survey provides users with a wide selection of built-in reports and interactive charts to help them analyze and comprehend the survey results and derive intelligent, actionable insights. Users can also export survey data in standard formats (.cvs or .xls) for a more traditional spreadsheet viewing. Zoho Survey offers integrations with other Zoho tools as well as leading business applications including MailChimp, Google Apps, and Sheets.

Overview of Zoho Survey Benefits

Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results. With Zoho Survey, you can extend your reach to your audience through any device, and check out the results in detailed graphics as they come in.

Achieving quality responses is just the tip of the iceberg. Zoho Survey lets you share your materials anywhere. Do you prefer to host your surveys and questionnaires on your own website? Or do you up to have them embedded on other domain? Whatever your preference may be, Zoho Survey simplifies that for you.

Surveys created using the Zoho Survey system are optimized for mobile devices. That means your respondents can easily access your questions and submit their answers wherever they may be. Poor internet connectivity is not a hindrance when collecting responses. Zoho Survey is able to get them even when they system is down or offline. You can upload them once your connection is back on.

Extend your reach beyond geographical boundaries. Zoho Survey supports multiple languages. That means you can create surveys, have them translated to more than 30 languages, and start collecting responses from anywhere in the world. If opt to send your surveys via email, you’ll love Zoho Survey’s integration with MailChimp and Zoho Campaigns.

Overview of Zoho Survey Features

  • Survey Questions
  • Custom Themes
  • Survey Branding
  • Collect Responses
  • Advanced Reporting
  • Share Surveys
  • Integrations
  • Improved Responses
  • Secure Surveys

Zoho Survey Position In Our Categories

Position of Zoho Survey in our main categories:

200

Zoho Survey is one of the top 200 CRM Softwareproducts

Top
10

Zoho Survey is one of the 10 Survey Softwareproducts

200

Zoho Survey is one of the 200
CRM Software products

10

Zoho Survey is one of the 10
Survey Software products


Zoho Survey is also listed in the following subcategories:

Category:Position:Category:Position:
Feedback & Reviews Management Software#11
Category:Position:
Feedback & Reviews Management Software#11

Every business has its own characteristics, and might call for a particular type of CRM Software solution that will be adjusted to their business size, type of customers and employees and even individual niche they deal with. It's not wise to count on getting an ideal services that is going to work for every company no matter what their background is. It may be a good idea to read a few Zoho Survey reviews first and even then you should pay attention to what the solution is intended to do for your company and your staff. Do you need a simple and straightforward solution with just basic features? Will you actually make use of the complex tools needed by experts and big enterprises? Are there any particular features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to get a reliable software that will fit your budget.

How Much Does Zoho Survey Cost?

Zoho Survey Pricing Plans:
Free trial
Free
Free
Standard
$24/month
Premium
$29/month
Enterprise
$49/month

Free

  • Unlimited surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

Standard – $19/month (billed annually) or $24/month (monthly billing)

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Custom survey design
  • Custom branding
  • Question & page logic
  • Offline survey
  • Share surveys
  • Advanced reporting

Premium – $24/month (billed annually) or $29/month (monthly billing)

  • All Standard features
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

Enterprise – $41/month (billed annually) or $49/month (monthly billing)

  • All Premium features
  • Admin + 2 users
  • User management
  • Portal creation

 

User Satisfaction

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho Survey reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho Survey. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

125

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

Zoho Survey User Reviews

What are Zoho Survey pricing details?

Zoho Survey Pricing Plans:
Free trial
Free
Free
Standard
$24/month
Premium
$29/month
Enterprise
$49/month

Free

  • Unlimited surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

Standard – $19/month (billed annually) or $24/month (monthly billing)

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Custom survey design
  • Custom branding
  • Question & page logic
  • Offline survey
  • Share surveys
  • Advanced reporting

Premium – $24/month (billed annually) or $29/month (monthly billing)

  • All Standard features
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

Enterprise – $41/month (billed annually) or $49/month (monthly billing)

  • All Premium features
  • Admin + 2 users
  • User management
  • Portal creation

 

What integrations are available for Zoho Survey?

Zoho Survey integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Campaigns
  • Zoho SalesIQ
  • MailChimp
  • Google Sheets

User reviews


User reviews in total: 17

14
2
1
0
0

Average Rating:

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The most favorable review

Amos

11 months ago


Pros: What I love most with this survey tool is how it's directly integrated with Zoho CRM. It appears as if it'll let us perform precisely what we desire for it do once we upgrade this tool. Our primary goal here is to have the responses integrated with the leads module that we have on CRM.

Cons: I don't like its Google Sheets integration. When we ran the tool using via the free trial, the survey done had a bunch of statements that left a lot of questions unanswered as a result of the different path the respondent has taken. Looking at Google Sheets, it had a ton of blanks as a result of the unanswered questions.

The least favorable review

Joey

1 year ago


Pros: Zoho has great set of tools and great products. I like that you can use all its product from one account. The UI of this system si simple and flexible. It has great integrations with CRM and I especially like the integration with Google Spreadsheets. It proivides great set of themes and you can localize your surveys so you can get more responses. Its forms are simple and you can add tags and pre-populate a name field.

Cons: It’s basic system and there are some limitations within the amount of question.

Published 11 months ago
Verified
user
What I love most with this survey tool is how it's directly integrated with Zoho CRM. It appears as if it'll let us perform precisely what we desire for it do once we...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
I love how they have an option for customizations. I like the fact that an offline survey option is also available. I'm able to do survey customizations by coming up with...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
The surveys made connect directly to customers. The tools is simple to utilize. It can easily be integrated into different platforms. It's helpful in keeping questions...



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Published 11 months ago
Verified
user
I love how their ability to get people engaged. I also love their live interaction. I'm seeking to not only engage in real-time but to also sending out reports to each...



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Published 11 months ago
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I totally agree with my statement! It's a complete lifesaver the moment I used it. The simplified approach offered by the site ended up bailing me out numerous times. The...



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Published 11 months ago
Verified
user
I love how the tool can easily be shared to anyone. They even have a mobile version available, which is critical in today's mobile world. The other essential...



What do you think about this review? Great Poor
Published 12 months ago
Verified
user
This tool provides integration to third party software. I can easily get it integrated with Google Drive. This significantly helped me in saving up data from Zoho Survey...



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Published 12 months ago
Verified
user
First off, I love how the site is designed. It's simple to utilize. Easy to comprehend. A fantastic tool to work with. Aside from this, the biggest reason why I wanted to...



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Published 1 year ago
Verified
user
I love how simple it is to set up. It comes with a number of pathways that are set according to the answers of respondents. It was able to collect the necessary data that...



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Published 1 year ago
Verified
user
Zoho Survey has nice-looking design, it is flexible and simple to use. What’s most important about this system is that you can use it for free! I’ve created lots of...



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