What are the best aspects of this product?
It is an efficient tool whens you want to use it for your meetings or communications or collaboration purposes. It helps to make your work easier by bringing all the related parties on board regardless of where they are. You can send an invitation for someone to join a meeting and collaborate remotely with them. With the mobile application in place, you can install the app on your mobile phone and manage your meetings from there. Whether you are at home or at a coffee shop, you can use mobile broadband or Wi-Fi to connect and hold a successful meeting. It integrates with Google calendar, which adds to how reliable it can be.
What aspects are problematic or could work better?
The functionality that comes with tool is impressive. When you want to hold meeting, you can do so with ease regardless of how stable your internet connection is. The quality of the video and chat are great which adds to how easy is to use it. In that case, there is very little to dislike about this product. However I think that more awareness on how and when to use the dial-up and app should be created by the developers of the tool. This is because, some users end up using the dial-up when they have the app in their mobile phones. Other than that, it is a flexible that that makes multiple things possible in an easy manner.
What specific problems in your company were solved by this product?
It has made communication not only easy but also quality. When you have quality calls when connecting remotely with other users, they get to comprehend more. In short Zoom has brought about consistent interaction among teams communicating over it. It is mobile compatible which means you can have an app in your mobile phone and chat with ease. The quality of the files and pictures you share over the product is high which adds to the efficiency. This implies that you do not have to worry about traveling and holding meetings at the same time as you can achieve this with Zoom.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Public Relations and Communications
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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