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Zoom Review

Zoom
Our score: 8.9 User satisfaction: 99%

What is Zoom?

Zoom is designed exclusively for hosting webinars, teaching online courses, and conducting online training, video demonstrations, virtual meetings and video conference; and represents an easy to use online video conferencing and meeting software that integrates video conferencing, simple online meetings, and group messaging into a single cloud-based platform. Helpful for small to medium businesses, enterprises, educational institutions, and healthcare organizations; Zoom is built to host and broadcast online meetings that can cater to up to 100 interactive video participants and 10,000 view-only attendees.

Offering quality video, audio, and screen-sharing capabilities and experiences, Zoom improves collaboration among teams, remote employees, and participants as they are able to start and join a meeting instantly with just one-touch of their mobile devices or browsers. Furthermore, this web conferencing software facilitates content sharing in wireless mode as it enhances remote access to webinars and web conference.

Overview of Zoom Benefits

A prominent feature of Zoom is its video webinar functionality. The size of the participants that video webinars can cater into is scalable ranging from 100 to 10, 000 view-only attendees and 100 interactive video participants. With this feature, users can invite other participants to join the webinar as URL link is generated by the software that can be copied and posted to social media platforms and instant messengers. They can also invite them through email which is done instantly through integrations with email clients and software.

Zoom’s cloud video conferencing capability contributes to the dynamic hosting of webinars. Such capability allows the viewing of both panelists screen and presentation screen which is referred to as dual screen support system. It also has an HD video and HD voice with dynamic voice detection functionality. Another component of the video conferencing functionality of this software that enhances webinars is its dynamic screen-sharing. Users can share their entire desktop screen with their audience, an active window in their browser,or a whiteboard with illustrations and diagrams. Zoom’s video webinar functionality improves remote access to webinars and content sharing and thus facilitates the broadcast of educational, corporate, or organizational  discussions.

Another feature of Zoom is its group collaboration functionality. With this feature, users can create groups and instantly send text, image, or audio files to the members of those groups. Furthermore, they can invite others to join their group and receive an access through their smartphones. Its drag and drop capability allows users to share files instantly such as documents, photos, or video clips. While sharing files, users can annotate or co-annotate them allowing the adding of notes or comments on documents. Group video meetings can also be conducted effortlessly wherein the host can screen-share from their desktop or mobile device. This feature improves teamwork and collaboration and eliminates communication barriers among teams and employees.

Zoom also has a unique functionality that allows users to record their virtual meetings in MP4 and M4A video formats which is possible both through the web or mobile devices. This cloud and local recording of meetings makes it easier for users to store their video clips for future reference and indeed it makes the entire process of video recording hassle- free and cost-effective as they no longer would need third-party recording devices to capture the coverage of their meetings.

Overview of Zoom Features

  • Video Webinar
  • Group Collaboration
  • Cloud and Local Recording
  • Zoom Meetings and Rooms
  • Integrated Scheduling
  • Premium Audio

Zoom Position In Our Categories

Because businesses have distinct business demands, it is reasonable that they abstain from selecting an all-encompassing, ideal business application. However, it is futile to try to stumble on such an app even among sought-after software systems.
The efficient step to do should be to list the varied important functions that need deliberation such as critical features, plans, skill aptitude of staff, business size, etc. Then, you must follow through your product research through and through. Go over some of these Zoom analyses and look over the other software solutions in your shortlist in detail. Such comprehensive product research ascertains you drop mismatched software products and select the system which delivers all the function your business requires in growing the business.

Position of Zoom in our main categories:

TOP 50

Zoom is one of the top 50 Collaboration Software products

TOP 20

Zoom is one of the 20 Communications Software products

Zoom is also listed in the following subcategories:

There are well-liked and widely used solutions in each software group. But are they essentially the best fit for your company’s specific wants? A popular software solution may have thousands of subscribers, but does it present what you need? For this reason, do not blindly spend on popular systems. Read at least a few Zoom Video Conferencing Software reviews and mull over the aspects that you desire in the software such as the price, main functionality, available integrations etc. Then, shortlist a few systems that fit your requirements. Check out the free trials of these apps, read online comments, get explanations from the vendor, and do your research systematically. This exhaustive groundwork is certain to aid you choose the best software solution for your firm’s unique needs.

How Much Does Zoom Cost?

Zoom Pricing Plans:

Free Trial

Zoom Basic Plan

Free

Zoom Pro Plan

$14.99 Per Month Per Host

Zoom Business Plan

$19.99 Per Month Per Host

Zoom Enterprise Plan

$19.99 Per Month Per Host

Zoom offers 4 enterprise pricing packages:

Zoom Basic Plan

  • Personal Meeting
  • Free
  • Host up to 100 participants
  • Unlimited 1 to 1 meetings
  • 40 mins limit on group meetings
  • Unlimited number of meetings
  • Online support
  • Video Conferencing Features
  • Web Conferencing Features
  • Group Collaboration Features
  • Security

Zoom Pro Plan

  • For small teams
  • $14.99 Per Month Per Host

All Basic Plan features, plus:

  • Includes 100 participants
  • Unlimited meeting duration for all meeting sizes
  • User management
  • Admin feature controls
  • Reporting
  • Custom Personal Meeting ID
  • Assign scheduler
  • 1GB of MP4 or M4A cloud recording
  • REST API
  • Skype for Business (Lync) interoperability

Optional Add-on Plans

  • Extra Cloud Recording Storage (starting at $40/mo)
  • 323/SIP Room Connector (starting at $49/mo)
  • Join by Zoom Rooms (starting at $49/mo)
  • Join by toll-free dialing or Call Me (starting at $100/mo)
  • Add Video Webinars (starting at $40/mo)

Zoom Business Plan

  • Small and Medium Businesses
  • $19.99 Per Month Per Host
  • Minimum of 10 Hosts
  • All Pro Plan features, plus:
  • Includes 100 participants
  • Phone support
  • Admin dashboard
  • Vanity URL
  • Option for on-premise deployment
  • Managed domains
  • Single sign-on
  • Company branding
  • Custom emails
  • LTI integration

Zoom Enterprise Plan

  • Large Enterprises
  • $19.99 Per Month Per Host
  • Minimum of 100 Hosts

All Business Plan features, plus:

  • Includes 200 participants
  • Unlimited Cloud Storage
  • Dedicated Customer Success Manager
  • Executive Business Reviews
  • Bundle discounts on Webinars and Zoom Rooms

User Satisfaction

Positive Social Media Mentions 133
Negative Social Media Mentions 2

We realize that when you make a decision to buy Video Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoom reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoom. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Top Competitors To Zoom By Price

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Zoom Comparisons

Product name:

Zoom user reviews

Terrible customer service

Read full review >
Anonymous Reviewer
4/5

Overall Impression

1/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.05.2019 Company Size: Industry:

Allows you to hold meetings while on the move

Read full review >
Alvin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: 11-50 Employees Industry: Public Relations and Communications

Records and downloads conversations

Read full review >
Sharon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: Individual & Family Services

Allows easy sharing of documents and files

Read full review >
Jen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2018 Company Size: 1-10 Employees Industry: Management Consulting

A great tool for recruiting new employees

Read full review >
Felicia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.03.2018 Company Size: More than 100 Employees Industry: Internet

What are Zoom pricing details?

Zoom Pricing Plans:

Free Trial

Zoom Basic Plan

Free

Zoom Pro Plan

$14.99 Per Month Per Host

Zoom Business Plan

$19.99 Per Month Per Host

Zoom Enterprise Plan

$19.99 Per Month Per Host

Zoom offers 4 enterprise pricing packages:

Zoom Basic Plan

  • Personal Meeting
  • Free
  • Host up to 100 participants
  • Unlimited 1 to 1 meetings
  • 40 mins limit on group meetings
  • Unlimited number of meetings
  • Online support
  • Video Conferencing Features
  • Web Conferencing Features
  • Group Collaboration Features
  • Security

Zoom Pro Plan

  • For small teams
  • $14.99 Per Month Per Host

All Basic Plan features, plus:

  • Includes 100 participants
  • Unlimited meeting duration for all meeting sizes
  • User management
  • Admin feature controls
  • Reporting
  • Custom Personal Meeting ID
  • Assign scheduler
  • 1GB of MP4 or M4A cloud recording
  • REST API
  • Skype for Business (Lync) interoperability

Optional Add-on Plans

  • Extra Cloud Recording Storage (starting at $40/mo)
  • 323/SIP Room Connector (starting at $49/mo)
  • Join by Zoom Rooms (starting at $49/mo)
  • Join by toll-free dialing or Call Me (starting at $100/mo)
  • Add Video Webinars (starting at $40/mo)

Zoom Business Plan

  • Small and Medium Businesses
  • $19.99 Per Month Per Host
  • Minimum of 10 Hosts
  • All Pro Plan features, plus:
  • Includes 100 participants
  • Phone support
  • Admin dashboard
  • Vanity URL
  • Option for on-premise deployment
  • Managed domains
  • Single sign-on
  • Company branding
  • Custom emails
  • LTI integration

Zoom Enterprise Plan

  • Large Enterprises
  • $19.99 Per Month Per Host
  • Minimum of 100 Hosts

All Business Plan features, plus:

  • Includes 200 participants
  • Unlimited Cloud Storage
  • Dedicated Customer Success Manager
  • Executive Business Reviews
  • Bundle discounts on Webinars and Zoom Rooms

What integrations are available for Zoom?

Zoom can be integrated with other platforms and software to improve content sharing, scheduling and starting meetings, unifying login, marketing automation, and room collaboration. Zoom supports the following integrations:

  • Microsoft One Drive
  • Google Drive
  • Box
  • BropBox
  • Slack
  • Salesforce
  • Skype
  • Microsoft Outlook
  • Google (Calendar, Chrome)
  • Firefox
  • LTI Canvas
  • LTI Backboard
  • LTI Moodle
  • LTI Desire2Learn
  • Acuity Scheduling
  • Microsoft Active Directory
  • Google
  • Okta
  • Facebook Centrify
  • RSA
  • Eloqua
  • Marketo
  • Hipchat
  • Hubspot
  • Zapier
  • Pardot
  • Infusionsoft
  • Intel Unite
  • Kubi

Zoom average rating:

Average score
5/5 (11 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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ADD A REVIEW

The most favorable review

Claire

PROS: It is an all-round tool when it comes to sharing of screen with others. For a beginner, the learning curve is barely there. You only need a URL to get started right away and start sharing screens with others. The idea of a tool takes into consideration the essence of wanting to move quickly in term of navigating how the tool works is made possible with Zoom. The set up and usability is simple as the interface is friendly. You do not need to know much about it in order to use it. I find the pricing to be affordable and reasonable to great extent as not everyone in the meeting will require subscribing to the tool.

CONS: It is not all smooth when it comes to using Zoom for your online meetings or collaboration with other people. It has some bits of things that most people find difficult to get by. It can be difficult to manage the screen in terms of the controls. When you want to see who you are sharing the screen and what is being shared, it can be a daunting task. Another thing is when you are in a meeting with many people. The tool can be difficult to manage all those people in that meeting and everything becomes unclear. When they start talking as the voice chats overlap, making it hard to pick up what they are saying. It takes time and practice to learn how the dial-in functionality works in the tool.

Reviewed 2 years ago

Read full review >

The least favorable review

Patty

PROS: It has become the focal point of my work. With this tool, I am able to do things that I thought would not be possible in such an easy way. I have to hold marketing webinars online and also consultations with clients on different marketing projects. With such a workload, you will need a tool that takes care of business regardless of where everyone is. Zoom has made that possible with its flexible features built-in to work as promised. I can hold meetings remotely with team members in a collaborative manner. We are able to share ideas, contribute to projects and find a way forward with ease all thanks to Zoom.

CONS: Ideal with clients from all walks of life. Whenever I want to hold a meeting using this tool, it can be difficult to take them through on how to go about. The tool can have quite a learning curve for those users who are not tech savvy. As such holding meetings with clients can be a tough nut to crack. It would be better if the developers of the tool had a page which shows a stepwise guideline son how to join a meeting when invited by another user. This would help make it easy for people to navigate the features associated with this tool. In some cases, I cannot hold meetings on Zoom and I am forced to call that client over the phone instead.

Reviewed 2 years ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Terrible customer service

Read full review >
Anonymous Reviewer
4/5

Overall Impression

1/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.05.2019 Company Size: N/A Industry: N/A

PROS: Zoom is very good to use for recording and even meeting live with others. I did not have a problem with it when I first used it.

CONS: The customer service was terrible. I sent a email asking for help on recording my video. I looked at the articles and videos explaining how to enable recording and it was not working every time I tried it would take me to the settings. I was waiting and waiting for the email when finally it returned...TWO MONTHS LATER! Yes it took then two whole months to return my email, and when they finally did, it was a generic ‘read this article’ email. Not only did I not receive the help I needed it took them two months to even respond. I definitely would not recommend this product if this is how they treat their customers.

What do you think about this review? Great Poor

Allows you to hold meetings while on the move

Read full review >
Alvin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: 11-50 Employees Industry: Public Relations and Communications

PROS: It is an efficient tool whens you want to use it for your meetings or communications or collaboration purposes. It helps to make your work easier by bringing all the related parties on board regardless of where they are. You can send an invitation for someone to join a meeting and collaborate remotely with them. With the mobile application in place, you can install the app on your mobile phone and manage your meetings from there. Whether you are at home or at a coffee shop, you can use mobile broadband or Wi-Fi to connect and hold a successful meeting. It integrates with Google calendar, which adds to how reliable it can be.

CONS: The functionality that comes with tool is impressive. When you want to hold meeting, you can do so with ease regardless of how stable your internet connection is. The quality of the video and chat are great which adds to how easy is to use it. In that case, there is very little to dislike about this product. However I think that more awareness on how and when to use the dial-up and app should be created by the developers of the tool. This is because, some users end up using the dial-up when they have the app in their mobile phones. Other than that, it is a flexible that that makes multiple things possible in an easy manner.

What do you think about this review? Great Poor

Records and downloads conversations

Read full review >
Sharon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: Individual & Family Services

PROS: I teach courses online and the best way to be successful at this is to find a tool that is in line with your objectives. Since I deal with small groups of students in my practice, it is good to make sure that they get to discuss the subject within themselves. Zoom has allowed me to achieve this without much hustle. Students can learn from each other as I impact knowledge through online teaching. Zoom is the only tool that does that in the market when you compare it with other similar tools. It is easy to set up the tool and meetings based on the number of students you want in a group. This makes your work easier thanks to Zoom.

CONS: It is all good once you get the hang of Zoom. Your meetings will no longer be the same as it offers a friendly user experience. Students are able to share and discuss a topic you have taught them, which facilitates quality learning. Since it is online based, you do not have to bring students in the same room in order to learn. However, the invitation reminder is not that attractive. I did not like how the invitations appeared to the user or students. It would be nice if they offered a ring feature option where a ring appears on the screen once you are invited to join the meeting. This would look more professional than what is there at the moment.

What do you think about this review? Great Poor

Allows easy sharing of documents and files

Read full review >
Jen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2018 Company Size: 1-10 Employees Industry: Management Consulting

PROS: It has great features to work with when you want to manage a meeting. When it comes to screen sharing, you can achieve tis with ease. You will be able to share screen with multiple people at the same time and conduct your meeting in the best way possible. Apart from that, there is the sharing of duties remotely. The quality of the video and sound is impeccable which facilitates the success of your meeting. On the same case, you can record a file or a session or download a chat for the purpose of references. It only takes you a few minutes to join the meeting. The tool offers you a feature that sends a reminder on when the meeting will be for the purpose of convenience.

CONS: It works well with meetings. However, when it comes to polls and getting the results afterwards, this tool does not offer such functionality. It does not make sense to hold polls when you cannot download the results. For Zoom the attendees have to register in order to download the results of the polls. This adds to the complication as we do not desire for them to register. It would be better if the developers of Zoom would include such functionality in this tool to help capture and download the results after a poll. At the moment, I am not using this feature as it does not offer the user a chance to download the results.

What do you think about this review? Great Poor

A great tool for recruiting new employees

Read full review >
Felicia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: It provides quality audio and picture when we set up a meeting. When there are any glitches on the same, it resolves itself easily which puts us back on track without much struggle or loss of time. When it comes to compatibility, there is a mobile application which runs both Android and iOS to give you a flexible experience. The tool is user friendly and thus you do not have to spend a lot of time learning the hurdles that come along. In that case, our teams are able to bring new hires up to speed with how the product works. It also integrates well with Slack which adds to how efficient we can utilize the functionalities of this product.

CONS: There are a few problems that this tool has in terms of functionality. To start with, the pricing plan is not that inclusive of the users. It has a free version which gives you only 40 minutes to try it out. It feels like this time is minimal and it would be better if it was extended. Also, they can opt to take away some of the features in the free version that are available in the paid version of the Zoom. When it comes to the chat feature, it is not as good as the one in Slack. We therefore opt to use Slack along with Zoom as they integrate well.

What do you think about this review? Great Poor

Enhances personalized learning among students

Read full review >
Rita
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2018 Company Size: More than 100 Employees Industry: Education Management

PROS: In terms of usability, it is easy to find your way around. It can help to save time and effort especially when you are teaching a small group of class. It helps you to share screens and switch between screens with ease as your students share items too on the other end. In one occasion, I showed a professor who is not tech savvy on how to use Zoom in addressing her students. She was able to pick up fast as it is simple. She was able to share a video with her students who in return would share what they had with her. For my case, I was able to collaborate and reach out to my students without much hustle. Apart from that, it is compatible with Google Calendar where you can schedule and link meetings with ease.

CONS: From the time I started using this tool for my remote meetings, it has been exceptional. There are no major bugs that I came across and thus I like it as a whole. However, I have a problem with how much time you are given to use this tool for free. Once you go over the 40-munite mark, you have to subscribe to the product. This means that in order to use the free version, you have to keep your meetings as short as possible or simply subscribe to the paid version. All in all, it is worth the money if you hold everyday longer meetings on Zoom.

What do you think about this review? Great Poor

Standardize on ZOOM now!

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.02.2018 Company Size: 11-50 Employees Industry: Health, Wellness and Fitness

PROS: The quality of the product and customer support could not be any better. The pricing, including the FREEmium model is superb! There's no legitimate comparison for doing video webinars with up to 100 participants [who can jump into the conversation, unless muted by the moderator] WHILE also simultaneously conducting livestream video for the masses [who can submit emoticons and type in their comments] via Facebook Live or YouTube.

CONS: ZOOM could maybe be promoted more so that more people adopted it faster. It would be great if there was not still a lingering need to convince people to adopt ZOOM now ... or to eliminate any doubt that ZOOM will completely own this space. The quicker that the world standardizes on Zoom the better.

What do you think about this review? Great Poor

Free for users invited to join the meeting

Read full review >
Claire
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: It is an all-round tool when it comes to sharing of screen with others. For a beginner, the learning curve is barely there. You only need a URL to get started right away and start sharing screens with others. The idea of a tool takes into consideration the essence of wanting to move quickly in term of navigating how the tool works is made possible with Zoom. The set up and usability is simple as the interface is friendly. You do not need to know much about it in order to use it. I find the pricing to be affordable and reasonable to great extent as not everyone in the meeting will require subscribing to the tool.

CONS: It is not all smooth when it comes to using Zoom for your online meetings or collaboration with other people. It has some bits of things that most people find difficult to get by. It can be difficult to manage the screen in terms of the controls. When you want to see who you are sharing the screen and what is being shared, it can be a daunting task. Another thing is when you are in a meeting with many people. The tool can be difficult to manage all those people in that meeting and everything becomes unclear. When they start talking as the voice chats overlap, making it hard to pick up what they are saying. It takes time and practice to learn how the dial-in functionality works in the tool.

What do you think about this review? Great Poor

Easy to hold a conference video and audio call

Read full review >
Patty
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.01.2018 Company Size: More than 100 Employees Industry: Law Practice

PROS: It has become the focal point of my work. With this tool, I am able to do things that I thought would not be possible in such an easy way. I have to hold marketing webinars online and also consultations with clients on different marketing projects. With such a workload, you will need a tool that takes care of business regardless of where everyone is. Zoom has made that possible with its flexible features built-in to work as promised. I can hold meetings remotely with team members in a collaborative manner. We are able to share ideas, contribute to projects and find a way forward with ease all thanks to Zoom.

CONS: Ideal with clients from all walks of life. Whenever I want to hold a meeting using this tool, it can be difficult to take them through on how to go about. The tool can have quite a learning curve for those users who are not tech savvy. As such holding meetings with clients can be a tough nut to crack. It would be better if the developers of the tool had a page which shows a stepwise guideline son how to join a meeting when invited by another user. This would help make it easy for people to navigate the features associated with this tool. In some cases, I cannot hold meetings on Zoom and I am forced to call that client over the phone instead.

What do you think about this review? Great Poor

Reliable when holding meetings remotely

Read full review >
Erica
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.12.2017 Company Size: 11-50 Employees Industry: Internet

PROS: It has made things easy on my part. The tool is user friendly which means that you do not have to take too long to know how to navigate the features. It is simple and offers a reliable platform on which you can join meetings and collaborate with your team easily. The mobile application of the Zoom is what makes things look simple. I do not have to be constrained to my desktop in order to use this product. I can join in meetings while on the move which has made my work easy. It allows me to be flexible when holding conference meetings s I can use my phone to do that.

CONS: It is hard to find something negative about this product. It has become a prominent part of my meetings as I do not have to worry where I am or where other members are. I can execute a conference call right from my phone thanks to the mobile app Zoom has. I travel a lot and thus get the best out of this app as I can install it on my phone. Zoom can therefore play a huge role in terms of collaboration and communication with your team while you are on the move. If you frequently travel, this tool brings out the best in you as you do not get to miss a thing.

What do you think about this review? Great Poor

Scheduling meetings made easy

Read full review >
Eunice
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.12.2017 Company Size: More than 100 Employees Industry: Higher Education

PROS: It has become a tool that makes meetings easy to manage and hold. It does not matter where everyone is located as it is able to connect with everyone who is not in the room. You can even schedule a meeting using a link and send reminders to everyone who is supposed to be in that meeting. The interface is simple and friendly which makes the tool easy to use. You can address a group of people who are remotely located and explain a particular concept in detail. On top of that, you can record the entire meeting for reference at a later date or when you want to share it with someone or a group of people in a meeting.

CONS: Despite Zoom being a great tool when it comes to collaborating with your team, it lacks some few basic things that could be relevant. For example, you do not have control of how other users can manipulate the file you have shared on the screen. This means that they can draw on it or alter it the way they want. There should be a way to restrict on any changes by other users once you share the file on the screen. This would help keep the file original at all times. On top of that, you cannot control the camera or microphone n the other end of other users. Zoom does not offer a way for users to have a screen name which can be a drawback.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.