Easy to hold a conference video and audio call

What are the best aspects of this product?

It has become the focal point of my work. With this tool, I am able to do things that I thought would not be possible in such an easy way. I have to hold marketing webinars online and also consultations with clients on different marketing projects. With such a workload, you will need a tool that takes care of business regardless of where everyone is. Zoom has made that possible with its flexible features built-in to work as promised. I can hold meetings remotely with team members in a collaborative manner. We are able to share ideas, contribute to projects and find a way forward with ease all thanks to Zoom.

What aspects are problematic or could work better?

Ideal with clients from all walks of life. Whenever I want to hold a meeting using this tool, it can be difficult to take them through on how to go about. The tool can have quite a learning curve for those users who are not tech savvy. As such holding meetings with clients can be a tough nut to crack. It would be better if the developers of the tool had a page which shows a stepwise guideline son how to join a meeting when invited by another user. This would help make it easy for people to navigate the features associated with this tool. In some cases, I cannot hold meetings on Zoom and I am forced to call that client over the phone instead.

What specific problems in your company were solved by this product?

For my profession as a lawyer, this tool has come out as being reliable in many ways. I no longer need an external office to make my practice work. I can chat or communicate with clients and decide on the way forward at the comfort of my home. It is that easy. When it comes to educating them on matters that relate to my work and the legal practice, I can record videos and share with them on the platform. The screen sharing feature is amazing as it helps me to share screens with multiple clients as we discuss a case at hand. For personal use, I can stay in touch with my kids when I am away from home which is amazing.

Are you a current user of this product?

Yes